Banqueting Manager -Movenpick Kigali Rwanda

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

• In charge of all banquet operations, logistics and quality of service
• Lead and manage the large Banquet division offering extensive outdoor activities and F&B experience
• Ensure division efficiency through monitoring, coaching and mentoring skilled banqueting team
• Coordination, supervision, training and motivation of the Food and Beverage Banquets Team both permanent, part-time and casual
• Collaborate effectively with various departments to ensure smooth operations of events and handling of all guests queries.
• Ensure daily briefing and debriefing for all events to related departments and the banquet team
• Respond and manage to all customer requests and complaints and ensure quality standards are met
• Responsible for the grooming of the Banquet teams (Good presentation, discharge of outfits and badges, etc.)
• Coordinate and define the menus with the Executive Chef according to the needs and requests of client
• Define recruitment needs for banquet casuals staff in line with budget, Prepare shift schedules for according to needs of the events
• Prepare and allocate daily tasks for the banquet team and be able to conduct efficient pre and post-function meetings
• Allocate tasks, supervise and inspect the entirety of all events from set-up, service. Clearing and clean up.
• Follow outlet policies, procedures and service standards are maintained
• Work closely with the sales department to ensure all aspects of clients’ needs are captured and banquets orders are placed on time and accurately

• Minimum of 3 years of relevant leadership experience in a similar role
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Service focused personality with previous leadership experience preferably in a luxury property.
• Strong interpersonal and problem solving abilities.
• The ability to balance multiple priorities and act with a sense of urgency, whilst remaining calm under pressure.
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team.

Your team and working environment:

• At Accor, we are Heartists!  Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists
• Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.  

We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!