- 全职
- 正式
- FAIRMONT
- 餐饮
__jobinformationwidget.freetext.LocationText__
Fairmont Jakarta, Jakarta, Indonesia
__jobinformationwidget.freetext.ExternalReference__
REF68606M
Banquet Operations Manager
Region
Luxury & Lifestyle
Fairmont Jakarta
Situated in Senayan Square at the South end of Jakarta's Central Business District, Fairmont Jakarta features 380 spacious guestrooms and 108 Fairmont branded Sky Suites. Additional features and amenities to the urban hotel include a number of lounges and several restaurants featuring a variety of culinary offerings. For corporate events and local galas, the hotel features 3,500 square meters of function space, including a 1,200 square-meter Grand Ballroom.
Banquet Operations Manager
The Banquet Operations Manager oversees all aspects of banquet operations to ensure flawless execution of events, exceptional guest service, and operational excellence. This position is responsible for the leadership, training, and performance of the banquet team, working closely with Sales & Events, Culinary, and other departments to deliver a luxury-level experience for all meetings, weddings, galas, and private events hosted in the hotel.
Employment will be under local contract. Open for Indonesian citizens only.
What you will be doing:
- Oversee the daily operations of all banquet functions, including setup, service, and breakdown.
- Ensure all events are executed according to guest expectations, hotel standards, and event specifications.
- Collaborate with Culinary and Event Services to ensure seamless communication and coordination.
- Recruit, train, and manage the banquet team, including supervisors, captains, servers, and setup staff, as well as casual workers.
- Lead pre-event briefings to ensure team readiness and clarity on event objectives.
- Foster a culture of excellence, professionalism, and continuous improvement.
- Act as the primary point of contact during events to address client needs, resolve issues, and ensure satisfaction.
- Anticipate and exceed guest expectations through attention to detail and proactive service.
- Gather post-event feedback to assess satisfaction and identify areas for improvement.
- Ensure accurate billing and proper handling of gratuities and service charges.
- Maintain five-star service standards aligned with luxury hospitality guidelines.
- Ensure health and safety regulations, sanitation standards, and emergency procedures are followed at all times.
- Conduct regular inspections of banquet spaces to maintain cleanliness, functionality, and visual appeal.
- Maintain detailed records for event setups, staffing, guest preferences, and operational checklists.
- Coordinate with Sales & Events team to conduct site inspections and pre-event meetings with clients.
- Contribute to the development of banquet menus, service protocols, and operational SOPs.
Your experience and skills include:
- Bachelor’s Degree in Hospitality Management or related field preferred.
- Minimum 3–5 years in a banquet management role, preferably in a five-star hotel or luxury event venue.
- Exceptional leadership and team management skills
- Strong organizational and multitasking abilities
- Proficient in event management systems (e.g., Delphi, Opera, or similar)
- High attention to detail with a service-oriented mindset
- Excellent communication and interpersonal skills
- Fluency in English; additional languages are a plus.
- Flexible schedule, including evenings, weekends, and holidays.
.
Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
"Why work for Accor?"
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Rencontrez James, Directeur de la restauration à Londres
对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。
在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。
相关职位
薪水
地点
MERCURE SYDNEY BANKSTOWN, Bankstown, Australia
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
MERCURE
工作类型
正式
Locations
Bankstown
工作类别
客房
描述
This is a great opportunity for a strong Assistant Manager to take the next step in their career.As our next Front Office Manager reporting directly to the General Manager, you will:Lead the Front Off
参考
a294a9f9-0d03-4e1c-953d-ce784c4fbf9f
到期日
01/01/0001
薪水
地点
Fairmont Hotel Vancouver, Vancouver, Canada
Experience Level
Associate
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Vancouver
工作类别
厨房
描述
Executive Sous ChefAs Executive Sous Chef, you are a dynamic leader and culinary innovator who inspires excellence, drives operational efficiency, and sets the standard for exceptional food quality an
参考
7012df3f-3ecb-453b-ae03-83c618e5d323
到期日
01/01/0001
薪水
地点
Novotel Wellington, Wellington, New Zealand
Experience Level
Associate
工作时间安排
兼职
Brands
NOVOTEL
工作类型
正式
Locations
Wellington
工作类别
客房
描述
You are at the heart of the hotel! As a Housekeeping Team Leader, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creati
参考
ef6d141a-341e-4ea5-86fd-9fd99caf21a9
到期日
01/01/0001
薪水
地点
Fairmont Sonoma Mission Inn & Spa, Sonoma, United States
Experience Level
Entry Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Sonoma
工作类别
餐饮
描述
Reporting to the Banquet Director, responsibilities and essential job functions include but are not limited to the following:Checks in and out with Banquet Director and takes direction. Has ability to
参考
5bd8b9d4-6224-46fe-b116-e177568a2ee8
到期日
01/01/0001
薪水
地点
Sofitel Sydney Darling Harbour, Sydney, Australia
Experience Level
Entry Level
工作时间安排
全职
Brands
SOFITEL
工作类型
正式
Locations
Sydney
工作类别
厨房
描述
Demonstrate the “Passion for Excellence” through serving our guests with flair and professionalism, ensuring that their requests are quickly and efficiently achieved.Ensure all guests are provided wit
参考
7e6c47d0-156e-4148-ac3b-aefd8d51041f
到期日
01/01/0001
薪水
地点
ibis budget Melbourne Airport, Tullamarine, Australia
Experience Level
Entry Level
工作时间安排
兼职
Brands
ACCOR
工作类型
正式
Locations
Tullamarine
工作类别
客房
描述
At ibis Budget Melbourne Airport, we take pride in providing exceptional experiences to our guests. As a part of our dedicated team, you will have the opportunity to contribute to a warm and welcoming
参考
ddd92d1b-912c-47f4-8bca-12c851110bcd
到期日
01/01/0001
薪水
地点
Hotel Woolstore 1888, Sydney - Handwritten Collection, Pyrmont, Australia
Experience Level
Associate
工作时间安排
兼职
Brands
HANDWRITTEN
工作类型
临时
Locations
Pyrmont
工作类别
客房
描述
We are delighted to offer an exciting opportunity for a seasoned Assistant Manager or Duty Manager to become a key part of our Front Office leadership team at Hotel Woolstore 1888 – Handwritten Collec
参考
c6931a58-8b06-4b27-9566-b4d635aa24ee
到期日
01/01/0001
薪水
地点
Fairmont Chicago - Millennium Park, Chicago, United States
Experience Level
Entry Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Chicago
工作类别
餐饮
描述
Food & Beverage CoordinatorEvery memorable dining experience at Fairmont Hotels and Resorts begins behind the scenes with our Food & Beverage team’s commitment to safe, efficient operations and except
参考
4de86e97-e2f7-4562-8673-37a89a97bc7f
到期日
01/01/0001
薪水
地点
Sofitel Philadelphia at Rittenhouse Square, Philadelphia, United States
Experience Level
Entry Level
工作时间安排
全职
Brands
SOFITEL
工作类型
正式
Locations
Philadelphia
工作类别
客房
描述
We are seeking a service-minded ambassador for the Room Attendant/Housekeeping position.What’s in it for you:Unlimited career development opportunities, both nationally and internationally. The sky
参考
242f03cf-2b54-4de5-a696-c546c77becc7
到期日
01/01/0001
薪水
地点
Fairmont Copley Plaza Boston, Boston, United States
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
ACCOR
工作类型
正式
Locations
Boston
工作类别
厨房
描述
You will work closely with the General Manager in our OAK Long Bar + Kitchen to create a luxurious experience for our guests. Join our Culinary leadership team in motivating, training, and managing ou
参考
6683b3a5-0b2e-4e4c-9542-0c67a651b979
到期日
01/01/0001