Banquet Manager

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Banquet Manager
Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Banquet Manager, you will strategically lead the team to take guest satisfaction to the next level.

What is in it for you:

• Competitive Salary
• Paid Time Off
• Medical, Dental and Vision Insurance, 401K
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities                                                                                                 

• Rate of Pay: $65,000-75,000 per annum

What you will be doing:

• Reviews banquet functions for particular shift, ensures adequate staffing levels, supplies, and checks for special needs or arrangements. 
• Prepares daily assignment sheets for all banquet personnel and conducts pre-meal meeting.
• Ensures that all Banquet Colleagues follow Fairmont Standards of Service and rules of conduct.
• Contributes to Colleagues training, development, and coaching as needed.
• Participates in the Hotel’s Service Principles process and supports staff participation in order to foster continuous improvement throughout the hotel.
• Communicates and promptly documents all Guests and Colleagues inquiries, opportunities, feedback, and other important items using the proper communication procedures including log Book and Pass On reports and Colleague files.
• Coordinates with kitchen regarding the food preparation and timeliness and with Beverage Supervisor regarding bar requirements to make sure all are according to specifications. 
• Also consults with Audio-Visual to ensure set up is done correctly and on time.
• Confers with the host of the function on any last minute arrangements, coordinates with kitchen in providing for extra or decreased number of covers when necessary, and accommodates guest needs efficiently to ensure satisfaction. 
• Ensures that all meeting rooms are set up with proper amenities and that function rooms are cleaned, refreshed and/or reset during function breaks.
• Supervises meeting room setup for the following shift to ensure proper and complete setup as required.
• Prepares banquet checks at the end of functions and ensures accuracy; participates in the weekly payroll process. 
• Attends Daily BEO meetings, Pre-Cons, and other Banquet related meetings as needed.
• Attends Department Head meeting in the absence of Director, Banquets
• In conjunction with Director, Banquets, ensure all Banquet objectives as they relate to Guest Satisfaction, Employee Opinion Survey and Budgeted Revenue & Expenses are followed up.
• Supports Health, Safety and Environmental initiatives within the hotel.
•  Conducts a walk through of the Banquet area at the completion of the shift to ensure that the area is safe and secure.
• Banquet Manager’s responsibilities are not limited to the above. Additional duties and responsibilities may be assigned as directed by the Banquet Director

Your skills include:

• 3-5 years experience in food service operations and 1-2 years in high volume, quality banquet operation.
• Bachelors Degree in Hotel/Restaurant Management, Business or equivalent experience.
• Technical knowledge of overall food service operations.
• Knowledge of all different types and styles of service.
• Ability to think and act independently, provide leadership and direction, and handle multiple tasks at one time.
• Excellent communication skills, both verbal and written.
• Ability to work with numbers.
• Basic Computer skills required including Word and Excel.

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Must be able to lift, carry, reach, push/pull at least 50lbs
• Frequently bending, kneeling, pushing, pulling and lifting
• Occasional descending or ascending ladders, stairs and ramps

Our commitment to Diversity & Inclusion:

• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.