Banquet Coordinator

A global luxury brand with hospitality at its heart, Raffles Hotels & Resorts encompasses 20 ultra luxury hotels and resorts in key international destinations, some with additional branded private residences. Four further hotel properties will open under the Raffles brand in 2024-25. Named after the pioneering British founder of Singapore, Sir Stamford Raffles, the Raffles brand is synonymous with the elegant British etiquette, effortless glamour and sophistication of an earlier era, while bringing a sensibility that is in tune with the lives of our well-travelled guests – at once a vibrant heart and a tranquil haven.

At Raffles our service style is warm, personalised and gracious, with a legendary spirit of generosity embodied by our signature Raffles Butlers. We have led the way in creating hotel interiors that are art museums in their own right; we are fertile ground for creativity in the culinary arts, attracting leading chefs; and we work with expert practitioners and specialist partners to create next-generation wellness experiences. We have always sought to preserve both cultural and natural heritage, employing historians, marine biologists and art curators within the properties, to underline an experience that is truly authentic.

At Raffles, visitors arrive as guests, leave as friends and return as family. Along the way they will discover a place to celebrate, adventure, exchange ideas and be inspired; and a new meaning of luxury that touches the emotions as elegantly as the Raffles name itself.

Raffles Jakarta is strategically located in the heart of the Kuningan district within Jakarta's Golden Triangle. It is an art-filled oasis that elegantly blends history, culture, and luxury. The hotel is more than just a place to stay; it's a meeting point for art and ideas, business and leisure, glamour and fashion. Connected to Lotte Shopping Avenue and the Ciputra Artpreneur Centre, home to The Hendra Gunawan Museum, and a 1,200-seat Broadway Musical Theatre, our location is ideal for both local and international guests, offering convenience and a wealth of cultural experiences. The hotel offers exceptional facilities, including the serene Raffles Spa, a tranquil outdoor pool, versatile meeting spaces, and a state-of-the-art fitness centre, providing luxury and comfort.

At Raffles Jakarta, we pride ourselves on our dedicated team, who excel in delivering exceptional service and attention to detail. Founded by Dr. (HC) Ir. Ciputra, our hotel brings the legacy of renowned Indonesian artist Hendra Gunawan to life through our magnificent interiors. We are deeply committed to sustainability and community engagement, striving to minimize our environmental impact and actively support the local community. By choosing Raffles Jakarta, you do not just work at a luxury hotel but also support a hotel that cares about the local community.

By joining our team, you will join a community that values excellence, creativity, and sustainability. Embark on a rewarding career journey with Raffles Jakarta and contribute to our art, history, and luxury legacy.

The Banquet Coordinator provides essential administrative and coordination support to the Banquet Service team to ensure the smooth preparation and execution of all banquet and event operations. This role is responsible for handling day-to-day administrative tasks, including event preparations and coordination of daily worker deployment.

Working closely with the Banquet Management team, the Banquet Coordinator supports operational readiness by ensuring all necessary arrangements and documentation are completed accurately and on time. The role also assists in maintaining organized records, updating reports, and coordinating internal communication related to banquet activities

1. Education: Bachelor’s degree or Diploma in Hospitality, Business Administration, or a related field preferred. 
2. Experience: Experience in food and beverage, hotel administration, or event support roles is preferred. Exposure to large-scale banquet operations in a luxury or high-end hotel environment is an advantage.
3. Administrative Skills: Strong ability to manage paperwork, event documentation, scheduling, and data tracking with accuracy and professionalism.
4. Attention to Detail: High level of accuracy in preparing and reviewing function sheets, records, and internal documents.
5. Communication Skills: Clear and professional verbal and written communication, with the ability to coordinate effectively with internal teams.
6. Time Management: Proven ability to manage multiple priorities, meet deadlines, and support fast-paced operations, especially during peak event periods.
7. Problem-Solving: Proactive approach to identifying issues, anticipating needs, and supporting smooth banquet operations.
8. Technology Proficiency: Skilled in Microsoft Office (Word, Excel, Outlook). Experience with hotel systems or event software is an advantage.
9. Team Player: Ability to work collaboratively with banquet supervisors, service teams, and supporting departments.
10. Adaptability: Comfortable working in a dynamic environment with shifting schedules, last-minute changes, and varying operational demands.