Assistant Spa and Wellness Manager

Sofitel Noosa Pacific Resort is gearing up for an exciting relaunch following a multi-million-dollar transformation that will set a bold new benchmark for luxury on the Sunshine Coast.

From reimagined guest rooms to striking public spaces and Noosa’s hottest new dining and drinking destination, every detail is crafted to impress. Join the most dynamic, sought-after workplace in Noosa - where ambition meets opportunity and every day delivers the best of coastal living.

A new chapter unfolds, Sofitel Noosa transforms into Elysium Noosa – a world beyond, this December.

We are seeking a passionate and professional Assistant Spa & Wellness Manager to join our luxury resort team. In this role, you will lead the team in achieving operational excellence while driving both short- and long-term goals set by the Director of Spa & Wellness. 

As a true ambassador of our brand, you will uphold the highest standards of service, professionalism, and guest care, while contributing to the strategic vision of our world-class resort.

• Lead daily operations of the spa and wellness facilities, ensuring efficiency and excellence.
• Adhere to Spa Policies and Standard Operating Procedures.
• Represent the spa brand values with professionalism, building strong relationships with colleagues, guests, and stakeholders.
• Drive guest satisfaction through quality service and frontline engagement.
• Support strategic initiatives to market and enhance the resort’s wellness offerings.
• Oversee administrative duties, scheduling, and booking channel efficiency.
• Train, coach, and motivate spa reception and attendant teams.
• Conduct guest quality training to maintain world-class standards.
• Ensure effective communication and welfare across spa teams and other departments.
• Maintain a professional appearance and protect the property’s reputation at all times.

• Diploma or Degree qualified in Massage Therapy or Beauty Therapy
• Minimum 2 years’ experience within a luxury 5 star Spa within a hotel/resort
• Diploma or Degree qualified in a Health Science/ Wellness Modality
• High standard level of Grooming and presentation
• Proficiency in Microsoft Office and strong computer skills
• Demonstrated excellence in guest service and team leadership

Why Join Us?

This is a rare opportunity to combine your technical expertise with accounts administration in a dynamic hospitality setting. You’ll play a key role in keeping our systems running smoothly while supporting the financial operations of the resort.

• Work in a luxury resort environment with international guests
• Be part of a prestigious Italian restaurant
• Opportunities for career growth and development in hospitality
• 30% off food & beverage at Accor properties worldwide
• Generous accommodation discounts at 4,500+ hotels across 110 countries
• Career mobility across Accor’s global brand portfolio
• A culture of diversity, inclusion, and opportunity

Join the most dynamic and sought-after workplace in Noosa, where ambition meets opportunity and every day celebrates the best of coastal living.