Assistant Sales Manager

Novotel Kuala Lumpur City Centre

Hotel that makes every moment matter

Situated in the Golden Triangle of Kuala Lumpur, the hotel offers a convenient position between the PETRONAS Twin Towers and Bukit Bintang. Within a short stroll of less than five minutes, guests can easily reach the Kuala Lumpur Convention Centre and shopping destinations such as Pavilion Kuala Lumpur and Suria KLCC. With 302 rooms, all of which are smoke-free with various amenities including complimentary WIFI, 24-hour room service, built-in drinking water filtration, and an ergonomic working desk.

Culinary delights await at Food Exchange, where you can indulge in a diverse selection of international and local cuisine at this all-day dining restaurant. For socialising or refreshment, Gourmet Bar offers a range of alcoholic and non-alcoholic drinks. Guests staying on our premier floors or holding Accor Platinum and Diamond memberships enjoy exclusive access to Premier Lounge. Stay active with our outdoor swimming pool and fitness centre. Organise meetings and events in our six versatile ballrooms.

When in Kuala Lumpur, guests can explore a myriad of attractions located close to the hotel, including landmarks like Petronas Twin Towers, Aquaria KLCC, KL Tower, KL Forest Eco Park, Petaling Street (Chinatown), and numerous other captivating sights.

Be it a business or leisure trip with your family or loved ones, our prime location ensures that most of the must-visit destinations in Kuala Lumpur are within reach.

We are seeking a motivated and experienced Assistant Manager Sales to support the sales team in achieving revenue targets and fostering long-term relationships with clients. In this role, you will assist in identifying and pursuing new business opportunities, as well as managing accounts and contracts to ensure customer satisfaction and retention.

Key Responsibilities:

• Support the Sales Manager in developing and implementing strategic sales plans to achieve revenue goals and targets.
• Assist in prospecting, lead generation, and qualification of new business opportunities.
• Manage a portfolio of corporate clients, travel agencies, event planners, and other stakeholders in the hospitality industry.
• Conduct sales presentations, site inspections, and client meetings to promote our property's facilities and services.
• Collaborate with the sales team and other departments to create customized proposals and packages tailored to meet the needs of clients.
• Assist in negotiating contracts, pricing, and terms with clients to maximize revenue and profitability.
• Monitor and analyze sales performance metrics, including pipelines, forecasts, and conversion rates, to identify areas for improvement.
• Keep abreast of market trends, competitor activities, and industry developments to identify opportunities for business growth.
• Represent our brand with professionalism and integrity at industry events, trade shows, and networking functions.
• Provide leadership and support to junior members of the sales team as needed.

• Bachelor's degree in Business Administration, Hospitality Management, or related field.
• Minimum of 2-3 years of experience in the same role
• Demonstrated success in achieving sales targets and building client relationships.
• Strong communication, negotiation, and interpersonal skills.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Flexibility to travel as needed for client meetings and events.