Assistant Reservation Manager

Nusa Dua Beach Hotel & Spa is located on Bali’s southern peninsula, just 15 minutes from Ngurah Rai International Airport via the Bali Mandara toll road. The hotel has welcomed kings and queens, presidents and other dignitaries over the years. Each guestroom is decorated with authentic Balinese furnishing and offers stunning views of manicured tropical gardens or vistas of the ocean from the terrace or balcony. The 5-star Nusa Dua Beach Hotel & Spa, Bali features 3 outdoor pools and direct beach access. The resort resembles a Balinese palace with complete Spa facilities, 5 Restaurants, and 4 Bars.

• Assisting the hotel reservation system and support the Reservation & Revenue Manager in managing and optimizing room occupancy and revenue.
• Become the custodian of guests' experience by providing service excellence in handling all guests reservation including resolving guests' issue.
• Assisting the reservation team in creating report and providing data analysis support on daily, weekly and yearly basis. Aiding the Reservation and Revenue Manager in decision-making. 

• Solid experience in reservation with minimum 2 years experience as Assistant Reservation Manager in five stars hotel or resort with minimum 300 rooms.
• Excel on Accor reservation system and opera cloud are preferred.
• Strong analytical thinking with great interpersonal skill and good teamwork.
• Posses a great leadership skill and talent development focus.

• Accor hotels background will be an advantage.
• Familiar to Accor Reservation System and Opera Cloud.