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  1. 全职
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  3. SOFITEL
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Sofitel Al Hamra Beach Resort, Ras Al-Khaimah, United Arab Emirates

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REF77874J

Assistant Outlet Manager - IRD

Region

Luxury & Lifestyle


Company Description

Sofitel Al Hamra Beach Resort


Job Description

  • To ensure that the monthly forecasted food and beverage revenue figures are achieved.
  • To strictly adhere to the established operating expenses and that all costs are controlled.
  • To participate in the formulation of the Annual Operating Budget in determining room service projected revenues and expenses, operating equipment and FF&E requirements in line with the compilation of the Annual Business Plan.
  • To ensure that the Room Service section is managed efficiently according to the established guidelines.
  • To ensure that all operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual.
  • To assign responsibilities to subordinates and to check their performance periodically.
  • To assist in the operation and be visible during peak times.
  • To establish and strictly adhere to the par stocks for all operating equipment and supplies, to ensure that the room service is adequately equipped.
  • To carry out Monthly, quarterly, bi‑yearly, yearly inventory of operating equipment.
  • To conduct and assist the Stewarding Manager in monthly inventory checks on all operating equipment and supplies.
  • To control the requisitioning, storage and careful use of all operating equipment and supplies.
  • To conduct daily pre‑shift briefings to Heartists on preparation, service and menu.
  • To attend all meetings as required by F&B Management.
  • To prepare and participate in the Monthly Objective Review.
  • To undertake any reasonable tasks as assigned by the direct Manager.
  • To attend twice a month Food and Beverage Meeting and Daily Operations Meeting.
  • To liaise with the Kitchen and Beverage department on daily operation and quality.
  • To handle all guest complaints, requests and enquiries on food, beverage and service.
  • To establish a rapport with guests maintaining good customer relationship.
  • To ensure that the room service cashiering procedures are strictly adhered.
  • To ensure a supervisor is always available on duty including mini bar.

对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。

在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。

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