Assistant Manager - Learning and Development

Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.

We are seeking an experienced and visionary Assistant Manager - Learning and Development to join our dynamic team . In this pivotal role, you will lead the delivery of comprehensive learning and development programs that drive organizational excellence and foster employee growth. You will work collaboratively across all levels of the organization to identify learning needs, and build a culture of continuous learning and development. This is an excellent opportunity for a motivated professional to make a meaningful impact on our organization's success and employee engagement.

• Develop, implement, and oversee comprehensive learning and development strategies aligned with organizational goals and business objectives
• Conduct thorough training needs analysis annually, identify skill gaps, and create learning roadmaps 
• Deliver all Accor and La Maison signature programmes
• Design and deliver engaging training programs covering leadership development, soft skills, technical competencies, and organizational standards
• Manage and optimize the use of learning management systems (LMS) and e-learning platforms to enhance accessibility and engagement
• Lead the performance appraisal process in alignment with organizational frameworks and provide coaching to managers on effective feedback delivery
• Establish and nurture relationships with external training providers, educational institutions, and industry experts to enhance program quality
• Analyse training effectiveness through data-driven metrics, gather feedback, and continuously improve program content and delivery methods
• Manage L&D budgets efficiently, track expenditures, and demonstrate return on investment (ROI) for all learning initiatives
• Create customized onboarding and induction programs whilst utilising Brand Onboarding material to ensure seamless integration of new employees into the organization
• Stay current with industry trends, emerging learning technologies, and best practices in adult learning and development
• Communicate learning program outcomes, impact reports, and recommendations to senior leadership and stakeholders

• Bachelor's degree in Human Resource Management, Training, Instructional Design, Organizational Development, or a related field
• Minimum 3 years of progressive experience in training, facilitation, curriculum design, or learning and development management
• Professional Trainer certification or equivalent credential (required)
• Demonstrated experience in utilizing learning management systems (LMS) and e-learning platforms
• Proficiency in analysing training data, measuring program effectiveness, and presenting insights to stakeholders
• Excellent communication and presentation skills with the ability to engage diverse audiences
• Leadership experience with the ability to manage, mentor, and develop team members
• Strong organizational and project management skills with meticulous attention to detail
• Knowledge of performance management frameworks and coaching methodologies
• Ability to work effectively in a multicultural environment and adapt to diverse learning needs
• Exceptional interpersonal and collaborative skills with the ability to build strong relationships across all organizational levels
• Flexibility and resilience to manage multiple priorities and adapt to changing business needs
• Fluency in English

• Opportunity to join the first Raffles in Bahrain
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.