Assistant Manager - Food & Beverage

Swissôtel Sydney is a luxury five-star hotel located in the heart of Sydney's business, retail and entertainment district.

The hotel boasts 369 beautifully appointed guest rooms and suites offering contemporary living for the modern business or leisure traveller. Facilities include the award-winning spa centre Spa & Sport, a fully equipped fitness centre, an outdoor swimming pool, a restaurant and lobby bar as well as eight state-of-the-art meeting rooms including a heritage-listed ballroom seating up to 400 people.

Swissôtel Sydney, part of Accor’s international network, is seeking an experienced assistant manager with Fine Dining experience as Assistant Manager Food & Beverage.

Reporting directly to the Food & Beverage Manager, you will ensure that our guests and clients have a truly memorable experience during dinner services in Ten Stories, with cross over assistance in In Room Dining and Executive Lounge as required.

Responsibilities and duties (but not limited to):

• Supervise team members and manage the day-to-day dinner operation of our Food & Beverage outlets

• Ensure efficient, hospitable and professional service is provided to all guests and clients

• Support the Food & Beverage Management team

• Develop and mentoring team members

• Oversee daily restaurant operations to ensure smooth and efficient service

• Lead, train, and motivate F&B attendant to hotel brand standard

• Deliver exceptional customer service and handle guest feedback or complaints professionally

• Manage staff rostering and timesheet approval

• Monitor inventory levels, order supplies, and control stock costs

• Ensure compliance with food safety, hygiene, and workplace health & safety standards

• Drive sales and implement strategies to achieve revenue targets

• Maintain high standards of presentation, cleanliness, and service quality

• Collaborate with kitchen team to ensure menu quality and consistency

• Recruit, onboard, and develop team members

• Build a positive team culture aligned with company values

About You

• The ability to demonstrate and deliver luxury service

• Previous experience in Fine Dining and A La Carte service is preferred

• Previous experience in Food & Beverage Supervisor and is ready to take the next step into the managerial role

• Exceptional communication and organisational skills

• Valid Responsible Service of Alcohol (RSA) competency card

• Have full time work right in Australia

• Accor benefits including wide range of accommodation and dining discounts.

• Amazing career growth and opportunity within Accor.

• Central CBD location