Assistant F&B Sales Manager

A global luxury brand with hospitality at its heart, Raffles Hotels & Resorts encompasses 20 ultra luxury hotels and resorts in key international destinations, some with additional branded private residences. Four further hotel properties will open under the Raffles brand in 2024-25. Named after the pioneering British founder of Singapore, Sir Stamford Raffles, the Raffles brand is synonymous with the elegant British etiquette, effortless glamour and sophistication of an earlier era, while bringing a sensibility that is in tune with the lives of our well-travelled guests – at once a vibrant heart and a tranquil haven.

At Raffles our service style is warm, personalised and gracious, with a legendary spirit of generosity embodied by our signature Raffles Butlers. We have led the way in creating hotel interiors that are art museums in their own right; we are fertile ground for creativity in the culinary arts, attracting leading chefs; and we work with expert practitioners and specialist partners to create next-generation wellness experiences. We have always sought to preserve both cultural and natural heritage, employing historians, marine biologists and art curators within the properties, to underline an experience that is truly authentic.

At Raffles, visitors arrive as guests, leave as friends and return as family. Along the way they will discover a place to celebrate, adventure, exchange ideas and be inspired; and a new meaning of luxury that touches the emotions as elegantly as the Raffles name itself.

Raffles Jakarta is strategically located in the heart of the Kuningan district within Jakarta's Golden Triangle. It is an art-filled oasis that elegantly blends history, culture, and luxury. The hotel is more than just a place to stay; it's a meeting point for art and ideas, business and leisure, glamour and fashion. Connected to Lotte Shopping Avenue and the Ciputra Artpreneur Centre, home to The Hendra Gunawan Museum, and a 1,200-seat Broadway Musical Theatre, our location is ideal for both local and international guests, offering convenience and a wealth of cultural experiences. The hotel offers exceptional facilities, including the serene Raffles Spa, a tranquil outdoor pool, versatile meeting spaces, and a state-of-the-art fitness centre, providing luxury and comfort.

At Raffles Jakarta, we pride ourselves on our dedicated team, who excel in delivering exceptional service and attention to detail. Founded by Dr. (HC) Ir. Ciputra, our hotel brings the legacy of renowned Indonesian artist Hendra Gunawan to life through our magnificent interiors. We are deeply committed to sustainability and community engagement, striving to minimize our environmental impact and actively support the local community. By choosing Raffles Jakarta, you do not just work at a luxury hotel but also support a hotel that cares about the local community.

By joining our team, you will join a community that values excellence, creativity, and sustainability. Embark on a rewarding career journey with Raffles Jakarta and contribute to our art, history, and luxury legacy.

The Assistant Food & Beverage Sales Manager is responsible for supporting the development and execution of sales initiatives that drive revenue growth across the hotel's food and beverage outlets. Reporting to the Director of Food & Beverage, this role focuses on identifying business opportunities, generating new revenue streams, and increasing patronage from both local and international markets. The Assistant Food & Beverage Sales Manager collaborates closely with the Food & Beverage teams to implement sales strategies that enhance the hotel's reputation as a premier dining and social destination.

The role is responsible for building and maintaining strong relationships with corporate clients, event organizers, social groups, and other key stakeholders to generate new business and repeat patronage. The Assistant Food & Beverage Sales Manager supports sales activities through client prospecting, account management, site inspections, proposal preparation, contract negotiations, and coordination of promotional campaigns. They also assist in identifying market trends, monitoring competitor activities, and developing targeted sales initiatives to maximize food and beverage revenue opportunities.

Additionally, the Assistant Food & Beverage Sales Manager contributes to revenue planning and performance analysis by monitoring sales results, preparing reports, supporting forecasting activities, and recommending actions to improve profitability. The role plays a key part in ensuring that sales objectives are achieved while maintaining exceptional guest experiences and supporting the overall commercial success of the hotel's food and beverage operations.

• Education: A bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field. Additional certifications or professional training in sales, marketing, revenue management, or hospitality management will be an advantage.
   
• Experience: A minimum of 2 years of experience in sales, business development, or commercial roles within the hospitality industry is preferred, with exposure to food and beverage sales, events, or hospitality-related business development activities. Experience in a luxury hotel or upscale hospitality environment is highly desirable.
   
• Industry Knowledge: Strong understanding of the hospitality and food and beverage industry, including market trends, guest preferences, dining concepts, and the competitive landscape. Familiarity with the local market and key business segments is advantageous.
   
• Sales and Marketing Skills: Demonstrated ability to support and implement sales strategies that drive food and beverage revenue growth. Strong communication, presentation, negotiation, networking, and business development skills are essential. A guest-focused approach with the ability to increase outlet patronage and in-house capture is required.
   
• Revenue Management and Analytical Skills: Knowledge of revenue management principles and the ability to analyze sales performance, evaluate business opportunities, prepare forecasts, and contribute to pricing and promotional strategies. Strong analytical and problem-solving skills are required.
   
• Relationship Building and Guest Focus: Excellent interpersonal skills with the ability to establish and maintain productive relationships with clients, event planners, corporate accounts, and internal stakeholders. A strong commitment to delivering exceptional guest experiences and service excellence is essential.
   
• Communication and Team Collaboration: Excellent verbal and written communication skills with the ability to work collaboratively across departments. The Assistant Food & Beverage Sales Manager must be able to effectively coordinate with Food & Beverage Operations, Sales & Marketing, Revenue Management, and other hotel teams to achieve business objectives.
   
• Technical Skills: Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint, as well as experience using customer relationship management (CRM) systems, sales platforms, and hotel management software. The ability to prepare reports, presentations, proposals, and business correspondence is required.
   
• Adaptability and Results Orientation: Ability to work in a fast-paced environment, manage multiple priorities, and respond effectively to changing business needs. Strong organizational skills, attention to detail, commercial awareness, and a results-driven mindset are essential for success in this role.