Assistant F&B Manager-Movenpick Kigali Rwanda

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Under the guidance and supervision of the Food & Beverage Manager, you will manage and develop the hotel F&B outlets to the highest of standards whilst optimising guest satisfaction through consistent high operating procedures and development of team members.

• Assist in managing the daily operations of our food and beverage outlets, ensuring that all guests receive outstanding service.
• Handle promptly and courteously all guest comments, questions, complaints, requests, and inquiries while taking the necessary action steps and ensuring a follow-through.
• Create and maintain a personal and respectful rapport with regular guests.
• Assist in organizing regular team member training while also helping in creating development and performance management plans.
• Assist in driving promotional and marketing activities
• Assist in managing budgets and financial goals, including revenue management, Payroll & Team schedule management, alongside food and beverage cost of sales.
• Foster a positive work environment by motivating and leading team members to deliver their best.
• Maintain high team morale and retention rate.
• Maintain positive and productive working relationships with colleagues in other departments

• Bachelor’s Degree or Diploma in Hospitality Management
• Minimum 3 years of relevant experience in a similar capacity 
• Additional certification(s) in Food & Beverage will be an advantage 
• Good communication skills
• Strong leadership and interpersonal skills
• Ability to work independently
• With a positive attitude and a team player

Your team and working environment:

• At Accor, we are Heartists!  Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists
• Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.  

We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!