Assistant Director, People & Culture

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Duties & Responsibilities

• Oversee employment law compliance and industrial relations strategies across Fairmont Singapore and Swissôtel The Stamford.

• Act as the key subject matter expert on Employment Act, MOM regulations, and labour-related matters.

• Manage and advise on employee relations cases, disputes, grievances, and investigations, ensuring fairness, consistency, and legal compliance.

• Lead underperformance management and disciplinary processes, ensuring fair, consistent, and legally sound outcomes.

• Partner closely with hotel leaders and line managers to guide corrective action, investigations, and documentation.

• Ensure consistent application of disciplinary standards across both properties.

• Conduct regular cluster-wide compliance checks across both hotels to ensure zero non-compliance.

• Ensure full adherence to MOM regulations and employment legislation.

• Track, document, and close all compliance gaps in a timely manner.

• Support compensation and benchmarking exercises to ensure compliance with statutory and internal frameworks.

• Analyse IR and compliance trends to proactively identify risks and improvement opportunities.

• Drive employee engagement initiatives, including the planning and execution of the welfare and engagement calendar (e.g. farewells, long service awards, employee recognition and celebrations).

• Ensure celebrations and engagement activities are meaningful, inclusive, and aligned with strengthening employee belonging and morale.

• Build strong employee well-being through effective benefits administration, including insurance, medical, and welfare programs, ensuring clarity, care, and strong employee understanding.

• Act as a trusted advisor to employees and managers on benefits-related matters, ensuring consistent and accurate communication.

Skills, Knowledge & Experience

• Strong knowledge of the Employment Act, MOM regulations, and industrial & labour relations

• Proven experience in underperformance management and disciplinary processes

• Experience handling disputes, grievances, and investigations

• Knowledge of compensation frameworks and benchmarking

• Hands-on experience with TP8 HR system and HRIS platforms

• High attention to detail with a strong governance mindset

• Confident advisor able to influence senior stakeholders

• Strong communication and storytelling skills

• Calm, objective, and professional under pressure

• Ability to manage sensitive cases with discretion, empathy, and fairness

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS