Assistant Director of Finance and Business Support

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Fairmont Mayakoba is a luxury resort located in Mexico’s Riviera Maya, seamlessly blending tropical nature, mangroves, and white-sand beaches within an exclusive setting. Certified with the prestigious AAA Five Diamond Award, it offers 401 elegant guest rooms and suites, including beachfront and lagoon casitas, all featuring world-class amenities. The resort is thoughtfully designed with respect for the natural environment and local culture, delivering a perfect balance between modern luxury and ecotourism in a paradisiacal Caribbean setting.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

We are seeking an experienced and detail-oriented Assistant Director of Finance & Business Support to join our organization in Playa del Carmen, Mexico. In this key role, you will be responsible for providing strategic financial oversight and operational support while leading a dedicated team focused on driving organizational efficiency and financial excellence. The ideal candidate will combine strong analytical capabilities with exceptional leadership skills to optimize financial processes and support business objectives.

• Oversee and manage the daily operations of the finance and accounting department, ensuring accuracy, compliance, and timely reporting.

• Develop and monitor departmental budgets, financial forecasts, and variance analyses to support strategic decision-making.

• Supervise and mentor finance and administrative staff, fostering a culture of continuous improvement and professional development.

• Analyze financial data and business metrics to identify trends, inefficiencies, and opportunities for process optimization.

• Prepare comprehensive financial reports and presentations for senior leadership and key stakeholders.

• Ensure compliance with accounting standards, internal controls, and regulatory requirements.

• Collaborate with department heads to streamline business processes and implement cost-saving initiatives.

• Manage accounts payable, accounts receivable, and general ledger functions.

• Oversee payroll processing, tax compliance, and employee benefits administration.

• Customize and enhance financial systems and reporting tools to improve organizational efficiency.

• Participate in strategic planning and contribute to long-term financial objectives and organizational growth.

Your experience and skills include:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.

• Minimum of 5 years of professional experience in a similar role within the hospitality industry.

• Proven experience supervising or leading teams.

• Advanced proficiency in Microsoft Excel and financial analysis.

• Strong knowledge of accounting principles, financial reporting, and internal controls.

• Experience with ERP systems and accounting software.

• Excellent analytical and problem-solving skills.

• Demonstrated ability to manage multiple priorities and meet deadlines.

• Strong written and verbal communication skills in both Spanish and English.

• Detail-oriented with exceptional organizational skills.

• Experience with financial modeling and forecasting tools.

• Knowledge of Mexican accounting standards and tax regulations.

• Experience working in a multinational or international business environment.

• Proficiency in business intelligence or data analytics software.

• Project management experience.

• Experience with process improvement initiatives or business optimization.

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.

Our Values

Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. 

Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

Belonging:
We celebrate our differences. We support each other and we always stand together.​

Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences. ​

Integrity:
We build trust through mutual respect and being authentic.​

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.