Assistant Director Engineering

Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.

The Assistant Director of Engineering supports the Director in overseeing all aspects of the hotel’s engineering operations, including maintenance, safety, and compliance. This role ensures the efficient, safe, and profitable operation of the property while maintaining the highest service and safety standards.

• Lead, supervise, train, and schedule Engineering staff in service standards, safety, and operational procedures.
• Implement preventative maintenance programs and ensure timely repairs of all systems, equipment, and guestroom needs.
• Maintain compliance with local, state, and federal regulations, including ADA and life-safety standards.
• Inspect, test, and certify emergency and safety systems per brand and legal requirements.
• Respond promptly to alarms, emergencies, and guest requests with appropriate follow-up.
• Support capital projects, renovations, and sustainability/energy conservation initiatives.
• Review guest and event feedback to address and correct engineering-related concerns.
• Lead and actively participate in the hotel’s Safety Committee and other hotel programs.
• Perform other duties as requested by management.

Education & Experience: 

• 5+ years of progressive facilities/engineering management experience in hospitality or related field (or equivalent education/experience).
• High school diploma or equivalent required; technical degree preferred.
• Strong technical knowledge of HVAC, electrical, plumbing, boiler operations, and general maintenance.
• Previous luxury hospitality experience an asset

Physical requirements:

• Ability to lift up to 100lbs
• Ability to stand for extended periods of time
• Ability to work extended hours and/or various schedules as needed.
• Frequently or constantly lift, walk, bend, kneel, carry, push, pull or otherwise move objects

General Requirements:

• Maintain a professional, warm, and service-oriented demeanor at all times.
• Communicate effectively, both verbally and in writing, with colleagues and guests at all levels.
• Demonstrate strong listening and problem-solving skills with the ability to clarify and resolve concerns promptly.
• Prioritize, multitask, and meet departmental deadlines while maintaining accuracy and confidentiality.
• Adhere to and enforce hotel attendance, grooming, and appearance standards.
• Comply with Accor policies, safety regulations, and operational procedures.
• Proactively identify opportunities for improvement, efficiency, and guest satisfaction.
• Attend required meetings, trainings, and perform additional duties as assigned.

• Salary Range: From $107,000.00 to $112,000.00
• Employee benefit card offering discounted rates in Accor worldwide for you and your family. 
• Excellent Company benefits including medical, dental, vision and life insurance. 
• Personalized development opportunities across Accor's extensive brand portfolio.  
• Ability to make a difference through our Corporate Social Responsibility activities