Assistant Chief Steward (Full-Time)

Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Assistant Chief Steward.       

Responsible for assisting the Chief Steward in overseeing the entire operation of the Stewarding department. Leads, coaches and organizes head stewards and staff within the Stewarding department. Maintain effective communication with all hotel departments, particularly the departments within the Food & Beverage division.

What is in it for you:

• Wonderful company culture - our colleagues are at the heart of all that we do
• Food & Beverage discount of 50% in our restaurants
• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Comprehensive extended health benefits package

Reporting to the Chief Steward and the Executive Chef, responsibilities and essential job functions include but are not limited to the following:

• Replace the Chief Steward when they are not present, including attending meetings
• Supervise all Head Stewards and Stewarding staff
• Conduct performance management, training, scheduling and assign daily duties as well as long term projects
• Ensure the highest quality of cleanliness and organization in all food service areas as well as with service equipment
• Monitor and control daily operations of the Stewarding department
• Monitor all equipment in the Stewarding department, ensuring that QA logs are completed
• Full knowledge of the Collective Agreement and Labour Regulations
• Administer coaching, counseling and corrective action when necessary
• Work with outside contractors regarding maintenance and repairs
• Track and maintain inventory of glass, china, silverware for the Food & Beverage department
• Process requests from kitchen, banquets, outlets and Food & Beverage office
• Ensure a safe working environment in accordance with legislation
• Understand the hotel recycling program, policies and procedures and actively participate and encourage all staff to follow through.
• Track and input EHC, Gaia and EES data.
• Other duties as assigned

• 3 years’ leadership experience in food and beverage related work, particularly stewarding
• Must have a thorough understanding of employee relations, labor laws, and how they apply in a unionized environment
• Results oriented, highly motivated and able to work under pressure
• Excellent interpersonal, communication and organizational skills
• Commitment to and full understanding of health and safety practices
• Valid WHMIS certification
• Mechanical/Equipment maintenance knowledge an asset
• Knowledge of MS Word, Excel and Outlook
• Familiar with environmental programs
• English proficiency

Physical Aspects of Position (included but not limited to):

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Occasional kneeling, pushing and pulling
• Occasional ascending or descending ladders, stairs and ramps
• Working in humid and hot environments

Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS