Agent, People & Culture

Rixos Bab Al Bahr is a world-class five-star luxury beachfront resort located on Al Marjan Island in Ras Al Khaimah, UAE, renowned for delivering authentic Turkish hospitality with exceptional service standards while redefining modern luxury through its innovative ultra all-inclusive concept, offering guests a unique and immersive holiday experience that combines elegant accommodation, a wide selection of international and specialty dining venues, vibrant entertainment, extensive leisure and recreational facilities, family-friendly programs, wellness and spa experiences, and personalized service, all set against a stunning backdrop of pristine beaches and the Arabian Gulf, making it a distinguished destination for families, couples, and luxury travelers seeking comfort, excellence, and unforgettable memories.

WHAT WE OFFER

We offer a supportive and multicultural work environment with opportunities for career growth and professional development, competitive benefits, training to international luxury standards, and the chance to build a long-term career within a globally recognized hospitality brand.

SALARIES AND BENEFITS

• Competitive Salary
• Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
• Vacation tickets /benefits provided by the hotel
• Medical Insurance Provided

• Consistently offer professional, friendly and engaging service.
• Assist in the day-to-day operations of the People & Culture department.
• Maintaining flow of documents & ensuring they are as per Hotel policies.
• Prioritize all telephone calls and in-person visitors, scheduling appointments as required.
• Provide all office administration duties such as written correspondence, mail, photocopying and ordering office supplies.
• Maintain confidential filing system for correspondence, policies, standards, regulations and various matters related to the office.
• Maintain lockers inventory and conduct spot check to ensure high standard of hygiene at all time. Be in charge of the overall Back of House areas including cafeteria, First Aid room, corridors, washrooms, lounges and ensure they are spotless and tidy at all time. 
• Assist colleagues in exit checklist, clearance, exit interview and resignation process.
• Ensuring the timely posting of pictures from colleague events on the appropriate communication channels,  WhatsApp, LinkedIn, Back of House Area.
• Process letter Requests from colleagues (Salary, Employment, Experience Certificates).
• Filing of all colleague documents on a regular basis and maintaining up to date colleague files.
• Processing of new colleagues, changes of status and separations 
• Birthday Calendar, preparation and sending to all colleagues via email.
• Assist and lead the P&C activities and events throughout the year, such as but not limited to, Townhall, sport events, cafeteria events, CSR activities, accommodation gatherings, national days.
• Assist our colleagues in any request they might have such as banks issues, cafeteria, insurances and display empathy and flexibility even outside of the work hours when necessary.
• Handle all decorations related to P&C, in the office, cafeteria, Back of House for all events.
• Other P&C tasks as and when requested by line manager.

• Minimum one year experience on the similar role.
• Computer literate in Microsoft Window applications required.
• University/College degree in a related discipline an asset.
• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities, with a flexible attitude
• Strong work ethics and confidentiality.
• Highly responsible, trustworthy and reliable.
• Ability to work cohesively as part of a team, ability to display empathy at all times.
• Ability to focus attention on colleagues needs, remaining calm and courteous at all times.
• Open-minded, ready to assist outside of the working hours/days if anything occurs or if any event to attend.