Account Executive

At Pullman Singapore Orchard, progress is woven into every experience we create — from our fashion-inspired rooms and suites to our vibrant dining destinations, wellness spaces, dynamic event venues, and one-of-a-kind urban beach club atmosphere. More than a 5-star hotel, we are a bold, design-led destination where contemporary hospitality, culture, flavour, and connection come together to spark discovery and memorable moments. Our service culture is built on curiosity, confidence, and growth, encouraging our teams to bring fresh energy to every guest interaction. Here, every role contributes to a hotel experience that feels stylish, social, and alive — where people are empowered to grow, ideas move forward, and the spirit of Pullman comes to life through service that is personal, progressive, and unmistakably memorable.

The Account Executive is responsible for managing the daily income audit functions and supporting the overall accounting operations of the hotel. This role ensures the accuracy of revenue reporting, compliance with financial procedures, and assists in maintaining proper financial records in accordance with company policies and accounting standards.

Income Audit Functions

• Perform daily income audit of all hotel revenue centres including Front Office, Food & Beverage outlets, banquets, and other ancillary revenue streams.
• Verify daily revenue reports against supporting documents from the Property Management System (PMS), POS systems, and other revenue systems.
• Investigate and resolve discrepancies in revenue postings, billing errors, or missing transactions.
• Ensure all rebates, discounts, voids, and complimentary transactions are properly authorised and documented.
• Prepare daily revenue summary and submit income audit reports to management.
• Ensure proper recording of room revenue, F&B revenue, service charges, taxes, and other hotel income.

General Accounting Responsibilities

• Assist in the preparation of monthly financial closing and journal entries.
• Maintain accurate accounting records and documentation for audit purposes.
• Perform balance sheet reconciliations and ensure timely resolution of reconciling items.
• Assist in accounts receivable (AR) reconciliation and follow up on outstanding balances when required.
• Support accounts payable (AP) verification and posting when needed.
• Prepare reports related to revenue analysis and financial performance.
• Assist in the preparation of management reports and financial schedules.
• To perform other duties as assigned by Superior/Accounting Manager/Director of Finance

Involvement in wider Job Function Actions/Relationships

• Upholds AccorHotels Values of Guest Passion, Sustainable Performance, Spirit of Conquest, Innovation, Trust and Respect, in the execution of all duties and responsibilities.
• Participates and supports sustainability in corporate initiatives and programmes such as Planet 21 – Corporate Social Responsibility, Diversity and Inclusion, RiiSe and etc.
• Performs any other duties and responsibilities that may be assigned

• Diploma or Degree in Accounting, Finance, or related field.
• Minimum 2–3 years of accounting experience, preferably in the hospitality industry.
• Experience with hotel PMS -OPERA and POS systems is an advantage.
• Proficient in accounting software and Microsoft Excel.

• Good interpersonal skills with ability to communicate with all levels of employees
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Good influencing skills, self motivated
• Flexible and able to embrace and respond to change effectively
• Ability to meet deadlines, work independently and has good initiative under dynamic environment