- 全职
- 正式
- 市场销售
- ACCOR
__jobinformationwidget.freetext.LocationText__
ibis Pune Viman Nagar, Delhi, India
__jobinformationwidget.freetext.ExternalReference__
REF68660W
Account Director - National Sales Office
Region
MEA SPAC
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Accor Hotels, a global leader in hospitality, is seeking a dynamic and results-driven Account Director of National Sales to lead and oversee the national sales strategy for our expansive portfolio of hotels. This position will play a critical role in driving revenue, fostering strategic partnerships, and strengthening relationships with national accounts across diverse industries. As the Account Director, you will work closely with senior leadership to ensure that sales goals are achieved while maintaining the high standard of service that Accor Hotels is known for.
Primary Responsibilities
- National Sales Strategy Development:
Lead the creation and execution of a comprehensive national sales strategy for corporate, leisure, group, and event accounts across Accor's portfolio of hotels, ensuring alignment with the broader organizational goals. - Account Management:
Build and maintain strong relationships with key national accounts, including large corporations, travel agencies, consortia, and event planners. Serve as the primary point of contact and lead negotiations, contracts, and relationship management for these accounts. - Revenue Growth:
Drive national revenue growth by identifying new business opportunities, upselling services, and expanding existing relationships. Focus on growing market share and optimizing pricing strategies for key accounts. - Team Leadership & Collaboration:
Lead a team of sales professionals and work closely with regional sales directors, operations teams, and marketing to align national strategies with local initiatives. Provide mentorship, coaching, and performance feedback to team members. - Market Analysis & Reporting:
Conduct market analysis to identify trends, competitive positioning, and potential growth opportunities. Regularly report on sales performance, forecasts, and KPIs to senior leadership and make data-driven recommendations for improvement. - Partnership Development:
Cultivate new business opportunities by forging strategic partnerships within the corporate travel, meeting, and events sectors. Represent Accor Hotels at industry trade shows, conferences, and events to expand the company's reach. - Contract Negotiation & Close:
Manage and negotiate contracts with national accounts, ensuring favorable terms for both the client and Accor Hotels while maintaining profitability. Oversee the contract lifecycle from initial discussions to closing. - Brand Ambassador:
Act as an ambassador for the Accor brand, promoting its values and unique offerings in all interactions with national accounts. Maintain high levels of client satisfaction and loyalty. - Performance
Achievement of the objectives of the region as outlined in Commercial strategy for self and team member as well.
- Enlist activity report, detailing new business calls, leads and opportunities in the Accor ANAIS tool, Connex conversions.
Financial responsibilities
- Achieving the National Sales budget
- Region RGI
- Proactively control costs by being aware of forecasted business and targeted profitability, whilst maintaining standards.
Customer Service Responsibilities
- Deliver and achieve a level of service quality that consistently meets and preferably exceeds the expectations of clients.
- Attend to operation problems and needs promptly including customer complaints, enquiries and requests, takes a positive problem solving approach.
Other Responsibilities
- Provide efficient, friendly and professional service to all customers (internal and external).
- Meeting Task deadlines and strong follow ups
- Take initiative to ensure that interactions with our customers (internal and external) are positive, professional and productive.
- Take a positive problem solving approach with issues and concerns.
- Embrace the concepts and principles of Heartist.
- Participate in Planet 21 sustainability Actions and activities.
- Attend training programs and meetings to improve skills and knowledge.
- Follow the expectations and guidelines outlined in the Welcome to Accor induction. Do not divulge any corporate information or transactions during or after your employment with the company. Maintain high levels of confidentiality and discretion.
- Actively participate in safe work practices: report accidents promptly, and report health and safety hazards, maintain clean work areas, be compliant with fire/emergency/evacuation actions and report all damaged and broken equipment.
Main Complexity/Critical issues in the Job
- Ability to collaborate with GM’s, DOSM’s, Global and National Sales team
- Achievement of Corporate & M&E Segment Revenue Targets for India & South Asia hotels as finalized during Budgeting
- Acquiring, Retaining and developing new accounts for ACCOR
- Negotiate the most profitable rate for hotels
- Accor representation in Trade Shows and partnership
- Managing profitability throughout the sale and account management process ensuring integrity and sustainable relationships within the communication process.
- Identifying and minimizing risk within negotiations.
- Accuracy within calculations, content of proposals and documents and product offerings to meet high performance client requirements.
- Effective communication internally and externally at all levels.
Knowledge and Experience
- Bachelor Degree in Business Administration (Preferred)
- Minimum of 5 years of relevant experience in the hotel industry
- Strong user knowledge of Microsoft Office Suite
- Knowledge of Salesforce tool Cvents & Connex
Competencies
- Strong leadership and team management skills.
- Exceptional communication, negotiation, and presentation skills.
- Ability to analyse market data and adjust strategies accordingly.
- Deep understanding of the hospitality industry, market trends, and competitive landscape.
- Strong financial acumen and ability to work within budget constraints.
- Proficient in CRM software, sales tools, and Microsoft Office Suite. Good interpersonal skills with ability to communicate with all levels of employees
- Serviced/customer oriented with an eye for details
- Multicultural awareness and able to work with people from diverse cultures
- Flexible and able to embrace and respond to change effectively
- Ability to work independently and has good initiative under dynamic environment
- Self-motivated and energetic
- Great benefits - worldwide accommodation and food & beverage discounts from you first day, Chadstone shopping centre discounts (at selected stores), free nights’ accommodation on your anniversary with Accor, free & confidential employee assistance program, discounted health insurance
- Industry-leading training and development opportunities with Accor Academy
- Be part of a dynamic hotel environment with a supportive and fun team
Rencontrez Adriënne, Directrice Ventes et Marketing hôtel
对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。
在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。
相关职位
薪水
地点
Novotel Goa Panjim, Panaji, India
Experience Level
Executive
工作时间安排
全职
Brands
ACCOR
工作类型
正式
Locations
Panaji
工作类别
厨房
描述
Demi Chef De Partie-Continental Ready for a sizzling career move? You will play a pivotal role in our kitchen working alongside a fantastic team. The food you prepare, cook and serve makes our guests
参考
2e043e91-b639-41e1-b84d-3ca3fbbd095b
到期日
01/01/0001
薪水
地点
Sofitel Brisbane Central, Brisbane City, Australia
Experience Level
Entry Level
工作时间安排
临时
Brands
SOFITEL
工作类型
正式
Locations
Brisbane City
工作类别
客房
描述
Join our dynamic team as a Concierge team member – Porter / Valet in the heart of Brisbane City, Australia! We're looking for a friendly and customer-focused individual to provide exceptional service
参考
41d5c44c-4f4c-4bc5-ae5e-ad076feb0664
到期日
01/01/0001
薪水
地点
Mövenpick Hotel Hanoi Centre, Hanoi, Vietnam
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
ACCOR
工作类型
正式
Locations
Hanoi
工作类别
餐饮
描述
• Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation• Assist management to supervise junio
参考
e9385e9f-6f20-46f9-bd0b-3c64dde19710
到期日
01/01/0001
薪水
地点
Mövenpick Hotel Hanoi Centre, Hanoi, Vietnam
Experience Level
Executive
工作时间安排
全职
Brands
MOVENPICK
工作类型
正式
Locations
Hanoi
工作类别
市场销售
描述
Business PerformancePrepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/requiredAnaly
参考
eb2371ab-018e-4732-aa8b-cf4386ad6c54
到期日
01/01/0001
薪水
地点
Pullman Singapore Hill Street, Singapore
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
ACCOR
工作类型
正式
Locations
Singapore
工作类别
Marketing
描述
Key Responsibilities Develops and maintains Hotel’s and Food & Beverage outlet’s visual brand identity, ensuring consistency across all design materials Create visually engaging creative design, digit
参考
85ac5adb-027b-48d9-bceb-a9ee416bd76c
到期日
01/01/0001
薪水
地点
Pullman Singapore Hill Street, Singapore
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
ACCOR
工作类型
正式
Locations
Singapore
工作类别
市场销售
描述
Primary Responsibilities· Drives digital marketing plans for the hotel & 3 F&B outlets· Assists to strategize and execute the hotel’s digital marketing communication plan and campaigns on a timely man
参考
eabb8bc4-2206-4c3d-aa03-2f5734a84bb1
到期日
01/01/0001
薪水
地点
Qantas Lounges by Accor - Canberra, Canberra Airport, Australia
Experience Level
Entry Level
工作时间安排
全职
Brands
ACCOR
工作类型
正式
Locations
Canberra Airport
工作类别
餐饮
描述
This role is based within the Club and Business Lounge at Canberra Airport, a small dining and lounge area providing a friendly and efficient food and beverage offerings that meets our passengers' exp
参考
3a542fcd-b79b-4f43-8939-9fad07471e34
到期日
01/01/0001
薪水
地点
Fairmont Kea Lani - Maui, Wailea-Makena, United States
Experience Level
Entry Level
工作时间安排
临时
Brands
FAIRMONT
工作类型
正式
Locations
Wailea-Makena
工作类别
餐饮
描述
As the Buffet Ambassador, properly greet and acknowledge guests in a friendly and welcoming manner when entering into the buffet room. Responsible to monitor and maintain the hot and cold buffet stati
参考
73eb4ea0-bdf8-4a4c-b304-b1b723e71947
到期日
01/01/0001
薪水
地点
Fairmont Hotel Vancouver, Vancouver, Canada
Experience Level
Entry Level
工作时间安排
临时
Brands
FAIRMONT
工作类型
正式
Locations
Vancouver
工作类别
餐饮
描述
Banquet Server - On Call/CasualAt Fairmont Hotel Vancouver, we pride ourselves on delivering exceptional service and world-class cuisine. As a Banquet Server, you’ll play a key role in creating unforg
参考
e7f553e5-cdfb-4737-befe-79a5236be6bd
到期日
01/01/0001
薪水
地点
Fairmont Hotel Vancouver, Vancouver, Canada
Experience Level
Entry Level
工作时间安排
临时
Brands
FAIRMONT
工作类型
正式
Locations
Vancouver
工作类别
餐饮
描述
Banquet ServerAt Fairmont Hotel Vancouver, we pride ourselves on delivering exceptional service and world-class cuisine. As a Banquet Server, you’ll play a key role in creating unforgettable experienc
参考
48f33d4e-43c9-49fe-ae5a-fe1c4a41b781
到期日
01/01/0001