Valet

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We are seeking a professional and customer-focused Valet to join our team at a prestigious hotel in Riyadh, Saudi Arabia. As a Valet, you will be responsible for providing exceptional service to our guests, ensuring their first and last impressions of our establishment are positive and memorable.

• Greet guests warmly and professionally upon arrival, offering assistance with their vehicles and luggage
• Safely park and retrieve guest vehicles in a timely and efficient manner
• Provide clear directions and information about hotel facilities and local attractions
• Assist guests with loading and unloading luggage from their vehicles
• Maintain a clean and organized parking area, ensuring all vehicles are properly secured
• Handle guest inquiries and requests promptly and courteously
• Coordinate with other departments to ensure seamless guest experiences
• Adhere to all safety protocols and traffic regulations while operating guest vehicles
• Keep accurate records of parked vehicles and their locations
• Report any vehicle damages or issues to management immediately
• Maintain a neat and professional appearance at all times
• Assist with other guest service duties as assigned

• Valid driver's license with a clean driving record
• Excellent driving skills and ability to operate various types of vehicles
• Strong customer service orientation with a friendly and professional demeanor
• Attention to detail and ability to work efficiently in a fast-paced environment
• Physical stamina to stand for extended periods and handle luggage
• Good communication skills in English; knowledge of Arabic is a plus
• Ability to work flexible hours, including evenings, weekends, and holidays
• Basic math skills for handling parking fees and maintaining accurate records
• Knowledge of local area, attractions, and driving routes
• Familiarity with Saudi Arabian customs and etiquette
• High school diploma or equivalent
• Previous experience in valet parking, hospitality, or customer service is preferred
• Understanding of hotel operations and guest services is beneficial

Your Team and Working Environment:
Join our vibrant and collaborative Hospitality team as a Valet, where guest satisfaction, attention to detail, and teamwork are highly valued in a fast-paced and supportive environment. We foster a culture of continuous learning, respect, and service excellence, ensuring each team member plays an essential role in delivering exceptional guest experiences from the moment they arrive — starting at the valet service — until their departure.

Our Commitment to Diversity & Inclusion:
We take pride in being an inclusive organization dedicated to attracting, hiring, and developing diverse talent. We firmly believe that diversity fuels creativity, enhances guest service, and drives excellence across all areas of our operations — including valet and front-of-house roles.