Restaurant General Manager

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge—where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job—it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

As Restaurant General Manager, you will provide vision and leadership that fosters an engaged team and ensures quality, efficiency and superior service.  This position will be responsible for the effective and efficient day to day operation of a fast paced premier dining establishment.

Salary Range : $65000 - $70000, based on skills & previous experience

Reporting to the Director, Food & Beverage, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Responsible for the service excellence and efficient day to day operation
• Oversee the recruitment, mentorship and development of department leaders, and employees
• Actively coach all employees to ensure that superior guest service is the primary focus
• Participate in monthly forecasting and month end commentary
• Assume responsibility for cleanliness, repair and maintenance, reporting any deficiencies as required
• Conduct scheduled monthly departmental meetings
• Recognize and correct guest service issues throughout an established presence on the floor and respond to guest concerns, quickly and professionally
• Analyze data and trends to create strategies for improvement, while being innovative and upholding the Fairmont standards
• Involved in ongoing food/beverage menu development and educating colleagues
• Ensure accurate bi-weekly payroll for employees and leaders, while maintaining an accurate vacation schedule
• Ensure par stock levels by calculating inventory, ordering and retrieving supplies.
• Develop and implement cost saving and profit enhancing measures
• Create promotions and recommend price adjustments based on market trends, quarterly competitive analysis and product sales mix
• To develop and maintain a safety culture within the department and ensure departmental adherence to and awareness of Health & Safety standards
• To liaise with other Food and Beverage departments to ensure that all resources are being equally shared and that the entire division operates as a unified force
• Maintain the strictest confidentiality at all times on all matters pertaining to management, staff and any associated food and beverage matters
• Supports all Fairmont Hotel & Resort initiatives
• Assist in coverage/oversight of seasonal outlets as required
• Perform other duties as directed by the Director of Food & Beverage or Hotel Management

Your experience and skills include:

• Minimum five years of senior experience in Food & Beverage Management
• Strong beverage, culinary and wine knowledge required
• “Proserve” Certified
• Post-secondary degree in Hospitality or Food and Beverage Management an asset
• Knowledge of Fairmont Hotels Profile Plus, Birchstreet, Watson, Avero – all regarded as helpful assets

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Job Perks & Benefits:

• Subsidized staff accommodation assistance provided 
• One complimentary meal per shift in our staff cafeteria
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
• Comprehensive wellness platform for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com  to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.com