Marketing & E- Commerce Manager

From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.

Job Purpose:

Under the general guidance of the Commercial Manager or any other authorized by the management, the Digital and Creative Manager will be responsible for supporting the digital marketing initiatives and online presence of Mondrian Doha. Core responsibilities will include media placement and trafficking, website updates, analytics, social sites and external site updates and content.

How your day looks like:

• Support content management/updates/submissions across Mondrian Doha websites, intranet, corporate micro-sites etc. Includes monitoring and reporting
• Owns the Digital request process by creating one off landing pages, updating and testing special offers on mhg.com and making brand updates as requested
• Traffic and place all digital display media including ad buys and retargeting. Conduct testing, analysis and reporting
• Manage the traffic, reporting and update of email marketing campaigns and programs
• Work with the Revenue team to create, post, and monitor the performance of promotional rates and packages. These need to be optimized and monitored for social media, review sites, email, display, and search engine marketing to ensure we maximize the conversion of each channel
• Work with the Reservation team to maintain accurate and up-to-date content on all confirmations, cancellations and pre arrival emails
• Work with F&B Marketing Executive to execute impactful digital marketing campaigns to drive revenues. Ensure that digital content from all outlets is current and is deployed to drive revenues
• Manage image database for OTA's and GDS. Continually reviews content and updates as necessary
• Own, maintain and manage our content on third party/partner websites. Fact check and ensure accuracy. gather new and updated information from the Digital and Brand Marketing teams
• Maintain and develop accurate documentation for all components and best practices of digital marketing campaigns including lists, timelines, creative, response rates and revenue
• Manage the property online event calendar and Back of House Magazine by making sure that content is reviewed and published as necessary
• Research and help to develop digital brand partnerships
• Produce weekly/monthly reporting and analytics for distribution
• Develop and optimize engaging companywide campaigns that are scalable by brand and region
• Work with Social Media Executive on MHG corporate social and property communities across all of our social media presences
• Responsible for growing brand awareness and reach for Mondrian Doha and markets
• Develop and optimize engaging campaigns that are relevant for their market and ensure that the campaigns support and work in concert with the corporate social media strategy