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Grand Mercure Dubai City, Dubai, United Arab Emirates

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REF52676Y

IT Assistant

Region

MEA SPAC


Job Description

IT Operations

  • Provide technical support to staff by troubleshooting and resolving IT-related issues.
  • Install, configure, and maintain computer hardware and software.
  • Assist in managing network systems, including routers, switches, and firewalls.
  • Support the setup and management of email accounts and servers.
  • Assist in ensuring data backup, security, and privacy compliance.
  • Help maintain inventory of IT equipment and software licenses.
  • Provide support for hardware repairs and software updates.
  • Assist with training users on new technologies and software tools.
  • Document IT issues and resolutions for future reference.

Qualifications

  • Bachelor's degree in Information Technology or related field, or relevant certifications.
  • Familiarity with Windows and Mac operating systems, office software, and hardware components.
  • Strong problem-solving and analytical skills.
  • Excellent communication and customer service skills.
  • Basic knowledge of network protocols, firewalls, and security tools.
  • Ability to work under pressure and meet deadlines

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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