- Integral
- Permanente
- FAIRMONT
- Governança
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, London, United Kingdom
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REF8364B
Housekeeping Floor Porter, The Savoy Hotel
Region
Northern Europe
The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. A renowned leaders in the hospitality industry, The Savoy has a reputation for outstanding service and excellence. Originally built in 1889, the hotel has a rich history and has played host to royalty, world leaders and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five star luxury. Passionate about developing and promoting talent, The Savoy offers unwavering support and recognition to colleagues, as well as having a very competitive benefits plan.
Job title: Housekeeping Floor Porter
Department: Housekeeping
Inspired & supported by: Head Housekeeper
Salary: £32,130 (including service charge)
Your purpose will be: To assist the housekeeping department in being able to function smoothly and efficiently. To work as part of a team dealing with the cleaning and preparation of linen items.
You will be accountable for:
To ensure that all specified tasks are cleaned and presented within the allocated time frame, to the standard required by the Senior Housekeeper.
To be courteous and discreet with guest requests.
To handle guest queries in accordance with company standards.
To train new employees to the required standard.
Delivery of guest supplies and/or linen to guest floors as required.
Act in accordance with fire, health and safety regulations and follow the correct procedures when the situation arises.
Adhere to all Savoy policies and procedures as outlined by the hotel.
Be an active colleague of the Savoy team in our mission of ‘Turning Moments into Memories’ for our guests.
To help Room Attendants with their enquiries in cleaning the rooms including filling the pantries.
To help cleaning chandeliers; moving beds and the linens in the rooms.
What you will need to do this role:
Excellent customer service skills
Highly organised and able to work independently and use initiative
Enthusiastic and positive personality
Strong communication skills
Experience in a luxury hospitality environment
Be physically fit for the role.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
What’s in it for you?
Competitive salary, pension, and life assurance
31–33 days of holiday (including public holidays)
Cashback for wellbeing/healthcare expenses & Perkbox
Exclusive discounts: Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included) - 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants - 20% off at other Gordon Ramsay restaurants and Restaurant 1890
Free stay at The Savoy after probation
Colleague restaurant, interfaith prayer room and wellness room
Laundry services for all colleagues
Gym access, cycle-to-work scheme and Virgin Active membership discount
Season ticket loan for commuting
Employee assistance program
English classes, optician reimbursements, and local discounts for F&B and retail
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
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