Housekeeping Coordinator

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We are seeking a detail-oriented and efficient Housekeeping Coordinator to join our team in Dubai, United Arab Emirates. As a key member of our housekeeping department, you will play a crucial role in ensuring smooth operations and maintaining high standards of cleanliness and guest satisfaction in our hotel.

• Coordinate daily housekeeping operations, including room assignments, scheduling, and inventory management
• Utilize hotel property management systems and dispatch systems to track and assign tasks efficiently
• Manage lost and found procedures, ensuring proper documentation and storage of items
• Prepare and distribute various reports, including arrival lists, group lists, and maintenance tickets
• Handle guest inquiries and requests promptly and professionally
• Collaborate with other departments to ensure seamless communication and service delivery
• Train new team members on housekeeping systems and procedures
• Monitor and maintain adequate levels of cleaning supplies and amenities
• Assist in conducting regular quality checks to ensure adherence to housekeeping standards
• Participate in departmental meetings and contribute to process improvements
• Support the implementation of sustainability initiatives within the housekeeping department

• Minimum of 2 years of experience in a coordinator or administrative role within a hotel housekeeping environment
• Proficiency in Microsoft Office applications, particularly Excel and Word
• Experience with hotel property management systems and dispatch systems
• Strong organizational and communication skills
• Excellent attention to detail and ability to multitask in a fast-paced environment
• Proven problem-solving skills and ability to work under pressure
• Fluency in English (both written and spoken)
• Customer-focused mindset with a commitment to delivering exceptional service
• Ability to work collaboratively in a team-oriented environment
• Flexibility to work various shifts as required by business needs
• Knowledge of housekeeping operations and hotel industry standards
• Ability to adapt to and work effectively in a multicultural environment
• Time management skills and ability to prioritize tasks efficiently

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.