Chief Security

The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future.  Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. 

Set above Jimbaran Bay, Raffles Bali is a place of quiet grace where nature, space and service come together with ease. Spanning 23 hectares, with more than half preserved as greenery, the resort offers both ocean views and lush landscapes, a balance of openness and tranquillity. Recognised with many international awards, it is celebrated for its design, wellbeing philosophy and thoughtful service. Conveniently close to the airport and supported by an onsite heliport, the resort remains serene and secluded. Each of the 32 villas features a private pool and garden, shaped for light, breeze and calm. Guided by the Raffles Butlers, experiences unfold gently, from the Botanical Tour and Birds and Butterflies Watching to cultural activities that reflect the island’s heritage. Here, time softens and every gesture is crafted with care, an invitation to experience Bali through the enduring grace of Raffles.

At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Manage the operations of the Security Department by ensuring product quality standards are meet and that optimum service is provided to all hotel guests according to the resort’s and business objectives. 

To be responsible in creating and controlling security and safety in hotel area and surrounding. Supervise all Security personnel and their activities. Plan and schedule works load and inspect in the operation, evaluates security activities regularly.

Liaise and work alongside team of Owning Company during the project, handover period and the maintenance of all resorts facilities and utilities to make sure smooth operation of the resort at all time.

Detail Job Description:

• Plans and organize all security and hotels activities. Determine personnel requirement and establish organizational structure for hotel Security
• Plans and schedules works load and establish performance and certain security and safety standards
• Plans and organizes procedures for expanded Resort safety and security
• Inspects and Evaluates Hotel Safety and Security activities to ensure compliance with Safety and Security policies and procedures
• Plans and Establish a functional on the job training program for hotel security personnel, evaluate the effectiveness of the training by observation of the work performance and written or oral examination
• Establish procedure and conducts special investigation and surveillance in area such as internal and external theft
• Performs a continuous process of intelligence gathering on any security and safety matters for collation, assessment and action if necessary
• Take necessary preventive measures for security coverage on hotel high risk (fire, bomb threat, earthquake, tsunami)
• Plans and supervise spot check, lockers check and physical check regularly
• Responsible for training and issuing license for Buggy in the resort
• Coordinate assistance and proper procedures with Authorities in case of accident that is considered fatal
• Maintain good relationship with local Authorities: Village Chief, Police, Army, Local Authorities
• To understand clearly and adheres with all applicable law and regulation either from Police, Military and Government
• Maintain motivation and discipline of the security staff
• To champion the Emergency Response Team, to prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings, Tsunami, based on both Accor’s ALERT  and Government Regulations
• Attend regular meeting with other hotel security and update him/herself related on Security trend and threat
• To make sure all staff are aware of safety and security in the Resort by conducting regular training to all team member, including outsource personnel

Hotel safety and security

• Responsible for the hotel safety and fire standards, ensure regular check, and that safety standards and emergency procedures
• Ensure that all fire equipment in the Resort are in proper working condition (detection equipment's and fire-fighting equipment)
• Ensure regular fire drills are running in co-operation with the all departments. To ensure guest communication are in place to avoid complain
• On call 24/7 availability given the nature of the Position and Safety and Security importance towards colleagues, guests and asset

Legal Responsibilities

• Responsible for keeping up to date concerning all Indonesian legislations and required licenses with regard to the technical and safety aspects

• Diploma or Bachelor Degree in Hospitality  
• Minimum of 5 years relevant experience in Safety and Security
• Investigation skill knowledge is a must
• Knowledge of local regulations related to Safety and Security is a must
• Gada Utama
• First Aid Certified
• Risk Management 
• Crisis Management
• Strong English communication and administrative skills
• Strong knowledge of CCTV and MCFA systems
• A Helicopter Landing Officer skill will be a plus

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Our Values

Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. 

Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

Belonging:
We celebrate our differences. We support each other and we always stand together.​

Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences. ​

Integrity:
We build trust through mutual respect and being authentic.​

Diversity & Inclusion

Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.