Business Development Manager

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

Centrally located in the vibrant Darling Harbour precinct, Novotel & Ibis Sydney Darling Harbour are Accor Pacifics flagship hotels. With 781 guest rooms overlooking the Sydney skyline, our hotels are known for their quality, simplicity, and genuine Heartist® hospitality.

We’re looking for a driven and experienced Business Development Manager to grow our key accounts and expand new business opportunities across corporate, conference, and group segments. You’ll play a pivotal role in driving revenue through proactive sales strategies and strategic account management, while working closely with our operations and commercial teams to deliver seamless client experiences.

• Manage and grow a portfolio of key accounts (conference agents, PCOs, corporates, and group travel planners).
• Drive proactive sales activity across key market segments, with a focus on new business acquisition and existing account development.
• Generate qualified leads and drive conversion for accommodation and event revenue across both hotels.
• Coordinate site inspections, client meetings, and familiarisation programs.
• Collaborate with the national Accor sales team and other Darling Harbour account managers to maximise group performance.
• Lead presentations and rate negotiations with clients, supported by the Director of Sales & Marketing.
• Maintain accurate CRM records and reporting using Opera Cloud and Delphi.fdc.

• A proactive sales professional with proven/ current experience in hotel sales with focus on business development or account management.
• A strong communicator with excellent presentation, negotiation, and relationship-building skills.
• Commercially savvy, self-motivated, and outcome-driven with a track record of exceeding KPIs.
• Experience with CRM and hotel sales systems such as Opera Cloud and Delphi is highly regarded.
• Full working rights in Australia

• Work with an experienced leader and lay foundation to a strong career progression pathway
• The opportunity to Work Your Way across the much-loved Accor Brands and be part of its flagship property in Australia
• Discounted Accommodation and F&B in Accor hotels worldwide
• Complimentary laundering 
• Annual Staycation to say thank you!

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.