Loyalty Sales Consultant - Melbourne

• Melbourne CBD location
• Fixed roster, 20 hours each week, Mon-Fri, during business hours
• 5th of August Date, Paid training for 1 week
• 27.30 per hour + Super + Commissions + Employee Discounts 

Company Description

Accor is the largest Hotelier Group in Asia Pacific, offering accommodation options from Economy to Luxury & lifestyle across 40+ brands. Accor is proud to share that we have been named one of the best companies to work for in Australia, having been recognised as a 2024 5-Star Employer of Choice (500+ employees) by HRD Australia for the second consecutive year in a row.

Our Business

Celebrating 30 years in 2024, with a growing team of over 600 employees responsible for a community of over 402,000 smart travelers and lifestyle enthusiasts. Accor Plus is the most expansive travel, dining and lifestyle loyalty program in Asia Pacific tailored specifically for Accor hotels, providing exclusive member benefits, events and experiences at Accor properties across Asia Pacific.

About the Role

As a Loyalty Sales Consultant, you will call recent guests of an Accor Hotel, inviting them to a FREE night at our hotels, as well as enjoying up to 50% off Accor room bookings & dinning, if they agree to sign up to our Loyalty Member Program.

Reporting to the Program Manager, you will be part of the Melbourne Sales team, helping grow the Accor Plus Membership program across Australia. More specifically, you will:

• Make outbound calls to verified leads, who have stayed at an Accor hotel
• Use Accor Plus sales techniques to discover needs & close sales
• Ask our customers & members for any referrals they’d like to recommend

About You

No previous sales experience required! Our ideal candidate needs to be a people person, who loves connecting with customers over the phone. To be successful in this role, you must:

• Be comfortable making outbound calls, to recent guests of Accor Hotels
• Excited about working in a sales environment, with achievable targets
• Able to start paid training, in office, in early August, for 1 week, and then continue worknig from our Melbourne office 20 hours a week (Mon-Fri)

Why Us?

Enjoy full support with our paid in-house training program, plus ongoing training and coaching from our supportive managers. Other benefits include

• Hybrid working options are available based on competency, after your initial training and successful first few months in the role
• Uncapped cash commissions, other bonuses
• FREE Accor Plus Membership + Additional Accor Employee bonus