Lounge Attendant

Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,500 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services and co-working spaces. Accor has a portfolio of incomparable brands, led by more than 300,000 employees around the world.

Accor is in a partnership with one of the World's Leading Airlines, to manage the Lounge operations located in Changi Airport.

The role of a Lounge Assistant is to perform assigned cleaning tasks efficiently, ensuring high standards of cleanliness and presentation are consistently met. This role is crucial in contributing to a positive guest experience by maintaining a spotless and welcoming lounge environment that exceeds expectations.

Key Responsibilities

• Welcome guests in a courteous and professional manner when operating shower suite allocations.
• Manage shower suite bookings and ensure smooth guest flow
• Clean and sanitize shower suites to the highest hygiene and cleanliness standards.
• Change linens and make up beds in the sleeping areas
• Respond promptly to guest requests related to cleanliness or comfort in allocated areas.
• Maintain inventory and restock shower amenities (towels, toiletries, refreshments).
• Ensure safe use and storage of cleaning chemicals and equipment.
• Report maintenance or safety issues promptly to supervisors.
• Follow all health, safety, and hygiene regulations diligently.

• Basic communication skills
• Good physical stamina and ability to perform repetitive tasks.
• Attention to detail and commitment to cleanliness.
• Ability to work independently and as part of a team.
• Flexibility to work shifts, including weekends and public holidays.

• 5 day work week
• 44 hours per week
• Eligible for overtime allowances
• Uniform and training provide
• Competitive benefits
• Travel-related perks.
• Uniforms provided.
• Training and career development opportunities.
• Supportive and multicultural work environment.

Our culture of inclusion welcomes everyone regardless of race, gender and background.