- Full-Time
- Permanent
- FAIRMONT
- Rooms
__jobinformationwidget.freetext.LocationText__
Fairmont San Jose, Dallas, United States
__jobinformationwidget.freetext.ExternalReference__
REF35024T
Housekeeping Houseperson
Region
Americas
Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.
Clean and maintain all corridors, ice machine areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. Provide linen supplies for Room Attendants and stock floor closets. Deliver and retrieve items requested by guests and Floor Supervisor.
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
- Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
- Resolve guest complaints, ensuring guest satisfaction.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas
- Ensure security of any assigned keys and radios.
- Review assignment sheet and update completed assignments. Check with Floor Supervisor and Housekeeping office for additional assignments throughout the shift.
- Organize work duty priorities.
- Review assigned area and complete general removal of any trash or debris on floors.
- Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters; sweep and wax floor; remove non-floor closet items and transport to proper storage areas.
- Remove all dirty linen from assigned Room Attendant's carts and closets and place in laundry chute.
- Remove all dirty glassware from assigned Room Attendants' carts and closets. Transport to back landing. Return clean and capped glasses to floor closets in racks.
- Clean designated areas with proper chemicals, tools and equipment:
- guest room floor corridors
- floor closets
- service corridors
- elevators, tracks and landings
- guest ice machine areas
- stairwells
- Wipe down all surfaces of ice machines, counters/shelves.
- Ensure that nothing is stored in stairwells.
- Transport any Room Service trays/items in guest hallways to service elevator landings.
- Check under furniture for debris and remove if present.
- Inspect condition of all furniture for tears, rips and stains and report damages to Supervisor.
- Dust and polish all woodwork.
- Remove all dust, debris and foreign particles from upholstered furniture, including crevices and under cushions.
- Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, and air vents.
- Clean all light fixtures, lamps and light switches; check for proper working condition.
- Clean guestroom door and service doors.
- Remove dust, spots and smears from windows, frames and ledges; wash windows as assigned.
- Remove dust, grease and smears from house/public phones and reposition properly.
- Remove dust, dirt, marks and fingerprints from doors and doorframes.
- High school graduate or equivalent vocational training.
- Previous experience in cleaning public buildings.
- Knowledge of proper chemical handling.
- Fluency in a foreign language, preferably Spanish.
- Experience in hospitality industry in similar position.
- Some English required; fluency in English, both verbal and non-verbal, preferred.
- Ability to count.
- Ability to:
- perform job functions with attention to detail, speed and accuracy.
- prioritize and organize.
- be a clear thinker, remaining calm and resolving problems using good judgement.
- follow directions thoroughly.
- understand guest’s service needs.
- work cohesively with co-workers as part of a team.
- work with minimal supervision.
- maintain confidentiality of guest information and pertinent hotel data.
What’s in it for you:
- Paid time off
- Medical, Dental and Vision Insurance
- 401K Retirement Plan
- Complimentary Shift Meal
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academy designed to sharpen your skills.
- Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
- Career development opportunities with national and international promotion opportunities
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Raffles Dubai, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
PURPOSE OF POSITIONTo provide guests and staff laundry services that meets Raffles Standards.KEY ROLES & RESPONSIBILITIESProcess laundry by either washing, dry cleaning or pressingFollow procedures fo
Reference
2d749907-4644-4398-9546-2db9fa73acde
Expiry Date
01/01/0001
Salary
Location
NOVOTEL NEW DELHI CITY CENTRE, New Delhi, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
New Delhi
Job Category
Rooms
Description
Review, analyze and suggest improvement of work flow and standards at the Front DeskAnalyze rate variance report to ensure rooms revenue control, approve discounts and rebatesCommunicate with Front Of
Reference
4b1ea8de-8ada-4fa3-9e17-4be286c520bb
Expiry Date
01/01/0001
Salary
Location
Mercure Sydney Blacktown, Blacktown, Australia
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Blacktown
Job Category
Rooms
Description
We are seeking an energetic and enthusiastic Full Time Night Manager to ensure the smooth and efficient running of the Hotel's overnight operation, ensuring maximum guest satisfaction as well as the s
Reference
c2347353-f87b-4512-8149-a9251204e1e1
Expiry Date
01/01/0001
Salary
Location
Grand Mercure Dubai City, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
We are seeking an exceptional Assistant Front Office Manager to join our prestigious hotel in Dubai, United Arab Emirates. As a key member of our management team, you will play a crucial role in ensur
Reference
41efdfdc-bd16-4870-b024-1d3a67153719
Expiry Date
01/01/0001
Salary
Location
Mövenpick Resort Phan Thiet, Phan Thiet, Vietnam
Experience Level
Associate
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Vietnam
Job Category
Rooms
Description
Front Office Operation• Conduct daily briefings and ensure that all pertinent information is well received by team members• Manage and supervise all tasks of his/her staff to ensure that highest quali
Reference
9fa051c9-50ff-4fa5-830f-84cdc79c32e4
Expiry Date
01/01/0001
Salary
Location
Pullman Melbourne On The Park, Melbourne , Australia
Experience Level
Executive
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Melbourne
Job Category
Rooms
Description
At the Pullman Melbourne on the Park, we are seeking a dynamic people person who has a keen eye for detail to join our Front Office Team as an Assistant Night Manager on a Full-Time basis.You will (bu
Reference
9f5af23c-b63b-4e35-83fe-55c700784f57
Expiry Date
01/01/0001
Salary
Location
Fairmont Mayakoba, Playa del Carmen, Mexico
Experience Level
Executive
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Playa del Carmen
Job Category
Rooms
Description
Colaborar con todas las áreas del Hotel, llevando los más altos estándares de satisfacción en el servicio, calidad e higiene, así como las políticas, estándares establecidos por la Compañía, convirtie
Reference
1cf6af8c-bdf1-4914-afe2-1b73e87ac8db
Expiry Date
01/01/0001
Salary
Location
Pullman at Sydney Olympic Park, Sydney Olympic Park, Australia
Experience Level
Associate
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Sydney Olympic Park
Job Category
Rooms
Description
In the role of Assistant Night Manager you will report directly to the Front Office Manager/ Night Manager. Tasks and responsibilities will consist of, but are not limited to the following:Hold respon
Reference
297c0d76-51fe-45ce-b056-665076e0a725
Expiry Date
01/01/0001
Salary
Location
Pullman at Sydney Olympic Park, Sydney Olympic Park, Australia
Experience Level
Associate
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Sydney Olympic Park
Job Category
Rooms
Description
Reporting to the Front Office Manager, our Front Office Team Leaders are ‘Service Spotters’ who play a critical role in facilitating memorable Guest Service experiences and leading our Front Office Al
Reference
6a845010-8a6f-472b-8bb6-45272ab2923f
Expiry Date
01/01/0001
Salary
Location
Novotel Auckland Ellerslie, Auckland, New Zealand
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Auckland
Job Category
Rooms
Description
Deliver a high standard of guest experience to the hotels overnight operation ensuring safety and security of the propertyEmbrace technology using our PMS system, Opera CloudCarrying out reception dut
Reference
135a0d31-60a9-4700-9fdd-200d2f79c033
Expiry Date
01/01/0001