DIRECTOR OF PEOPLE AND CULTURE

The Pullman Saigon Centre is a modern and premium hotel located in Cau Ong Lanh Ward, the heart of Ho Chi Minh City, Vietnam. With easy access to major attractions, shopping districts, and cultural sites, it serves as an ideal base for exploring the vibrant city. Known for its contemporary design and upscale amenities, the hotel caters to both business and leisure travelers.

• Formulate and implement policies, procedures and standards pertaining to Human Resources Administration, Compensation and Benefits, Employee Welfare, Safety and Health, Employee Communication, Industrial Relations, Training and Development, Performance Management and Career Development in accordance with national, industry standards, laws and customs, and ensuring that they are complied with by other departments
• Oversee the administrative activities of payroll, benefits, legal compliance and employment law
• Develop and propose plans relating to present or future manpower requirements of the Hotel to ensure that the Hotel is correctly staffed according to the projected level of business
• Liaise with employment agencies and other sources for the recruitment of Management employees. Interview, assess and evaluate prospective employees
• Formulate and recommend a sound wage and salary system, which facilitates the attracting and retaining of staff
• Identify, prioritize and meet short and long term training and development needs of the Hotel
• Review the recommendations of staff promotions and career development by respective Executive Committee/Department Heads for the General Manager’s approval
• Represent the Hotel in collective bargaining and contacts with labour organizations and employee representations
• Prepare succession plan for the potentials for middle and senior management level with the department/division heads and General Manager
• Oversee the Hotel’s staff facilities including staff locker rooms, rest rooms, and canteen
• Direct the Hotel’s employee events, social and recreational activities as well as employee recognition programs
• Edit staff newsletters and other in-house staff publications
• Act as an internal consultant in providing advice and guidance in the management and resolution of grievance and disciplinary issues
• Maintain confidentiality of sensitive matters/issues
• Ensure compliance with local health and safety regulations

• Bachelor’s Degree in Human Resources Management
• Minimum 5 years of Human Resources Management experience
• A strong understanding of labor and employment law
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint