- Penuh Waktu
- Permanen
- RAFFLES
- Rooms
__jobinformationwidget.freetext.LocationText__
Raffles Dubai, Dubai, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF53338L
Telephone Operator
Region
Luxury & Lifestyle
A surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city , delivering impeccable service and sophisticated style.
PURPOSE OF POSITION
To perform all aspects of Telecommunications services to achieve the highest possible guest satisfaction in accordance with the Hotel’s standards.
KEY ROLES & RESPONSIBILITIES
· Process all incoming and outgoing calls accurately and courteously
· Ensure smooth internal telecommunication as per Raffles Standards
· Accurately record and control wake-up calls
· Assist guests with international calls and directory queries
· Call guests by name whenever possible
· Page staff member when requested
· Abide by principles of guest privacy
· Handle guests requests promptly and report complaints to the Telephone Supervisor
· Bill call costs
· Aware of local telephone listings and frequently dialed numbers
· Strictly abides by standards policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations
· Advise defects on switchboard equipment to Supervisor
· Maintain a clean work environment
· Maintain detailed knowledge of the Hotel’s fire, life and safety system
· Adhere to OH&S policies and procedures
PERSONAL ATTRIBUTES
· Written and verbal communication skills in English
· Able to develop rapport with Colleagues and Management staff
· Ability to work cohesively with co-workers as part of a team
· Ability to focus attention on guest needs, remaining calm and courteous at all times
· Ability to promote positive relations with all hotel guests & patrons
· Able to exercise good judgment with difficult guests
· Understanding and ability to work in a multi-cultural environment
QUALIFICATIONS
· Secondary Education or relevant qualifications in Hotel Management.
EXPERIENCE
· Minimum 1 year relevant experience preferably in a four or five star hotel
Raffles Dubai, Sheikh Rashid Road
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
Pekerjaan lain yang sesuai
Gaji
Lokasi
21c Museum Hotel Lexington, Lexington, United States
Tingkat Pengalaman
Tingkat Pemula
Jadwal Pekerjaan
Penuh Waktu
Merek
21C MUSEUM HOTELS
Tipe Pekerjaan
Permanen
Lokasi
Lexington
Kategori Pekerjaan
Rooms
Deskripsi
Supervises: Housekeeping Supervisors, Room InspectorsGeneral Purpose: The Housekeeping Manager is responsible for supervising the daily operations of the housekeeping staff, promoting a safe environme
Referensi
7e8b18fc-069f-4949-ada3-b5c54b03fda9
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
21c Museum Hotel Durham, Durham, United States
Tingkat Pengalaman
Tidak Berlaku
Jadwal Pekerjaan
Penuh Waktu
Merek
21C MUSEUM HOTELS
Tipe Pekerjaan
Permanen
Lokasi
Durham
Kategori Pekerjaan
Rooms
Deskripsi
Reports to: Front Office Manager/Rooms ManagerGeneral Purpose: Under general supervision, provides porter and valet services to hotel guests and ensures their satisfaction and comfort by promptly and
Referensi
bb99b674-0525-46aa-817d-6eceb0262694
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
Fairmont Olympic Hotel - Seattle, Seattle, United States
Tingkat Pengalaman
Tingkat Pemula
Jadwal Pekerjaan
Penuh Waktu
Merek
FAIRMONT
Tipe Pekerjaan
Permanen
Lokasi
Seattle
Kategori Pekerjaan
Rooms
Deskripsi
We are seeking candidates for Full Time Room Attendants for seasonal work from March 2025 to September 2025. Room Attendants at the Fairmont Olympic Hotel are responsible for ensuring the cleanliness
Referensi
910677bf-ae91-49f1-8bd8-0de55569dcb7
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
Fairmont Palliser, Calgary, Canada
Tingkat Pengalaman
Tingkat Pemula
Jadwal Pekerjaan
Penuh Waktu
Merek
FAIRMONT
Tipe Pekerjaan
Permanen
Lokasi
Calgary
Kategori Pekerjaan
Rooms
Deskripsi
Room Attendant, HousekeepingAs a valued colleagues of the Housekeeping Department, the Room Attendant is responsible for maintaining the highest standards of cleanliness throughout the hotel, with a p
Referensi
070dc12c-b0a9-49a5-ab16-f153236e2041
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
Fairmont Orchid - Hawaii, Kohala Coast, United States
Tingkat Pengalaman
Tingkat Pemula
Jadwal Pekerjaan
Penuh Waktu
Merek
FAIRMONT
Tipe Pekerjaan
Kerja Praktek
Lokasi
Kohala Coast
Kategori Pekerjaan
Rooms
Deskripsi
Experience a 6 week - 12 week internship in a luxury resort environment. The Room Attendant is responsible for ensuring we provide the highest level of cleanliness in our guestrooms.What you will be d
Referensi
b706c3b4-65f5-4a0f-ab2c-4e2b042d6990
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
Fairmont Empress, Victoria, Canada
Tingkat Pengalaman
Associate
Jadwal Pekerjaan
Penuh Waktu
Merek
FAIRMONT
Tipe Pekerjaan
Permanen
Lokasi
Victoria
Kategori Pekerjaan
Rooms
Deskripsi
Reporting to the Director of Housekeeping, the Housekeeping Manager plays an integral part in the hotel’s strategic repositioning as luxury hotel in all key segments. The Housekeeping Manager is respo
Referensi
f0259fe7-ae75-453f-b6c4-bc4fb909a268
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
Fairmont Miramar - Hotel & Bungalows, Santa Monica, United States
Tingkat Pengalaman
Tingkat Pemula
Jadwal Pekerjaan
Penuh Waktu
Merek
FAIRMONT
Tipe Pekerjaan
Permanen
Lokasi
Santa Monica
Kategori Pekerjaan
Rooms
Deskripsi
Reporting to the Director of Front Office, responsibilities and essential job functions include but are not limited to the following: Serves as an ambassador of the hotelEngages with guest
Referensi
55d34cdf-cfd1-4b37-b97a-535a77d50682
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
RIXOS RIXOS RESIDENCES ABU DHABI, Abu Dhabi, United Arab Emirates
Tingkat Pengalaman
Associate
Jadwal Pekerjaan
Penuh Waktu
Merek
RIXOS
Tipe Pekerjaan
Permanen
Lokasi
Abu Dhabi
Kategori Pekerjaan
Rooms
Deskripsi
MAIN DUTIES AND RESPONSIBILITIES: 1.1.1 Register and process check in for all arrivals. 1.1.2 Handle guest check outs efficiently and professionally. 1.1.3 Update guest information into
Referensi
d6813527-872b-484a-9445-290075a68c0f
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
ibis London Heathrow Airport, Harlington, United Kingdom
Tingkat Pengalaman
Tidak Berlaku
Jadwal Pekerjaan
Penuh Waktu
Merek
IBIS
Tipe Pekerjaan
Permanen
Lokasi
Inggris
Kategori Pekerjaan
Rooms
Deskripsi
We are thrilled to present an incredible opportunity to become part of the ibis London Heathrow Airport family as our Assistant Front Office Manager.In this pivotal role, you will help oversee our Fro
Referensi
8eb62c75-d9ae-4272-b157-0e3769441815
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
ibis London Heathrow Airport, Harlington, United Kingdom
Tingkat Pengalaman
Tidak Berlaku
Jadwal Pekerjaan
Penuh Waktu
Merek
IBIS
Tipe Pekerjaan
Tidak Tetap
Lokasi
Inggris
Kategori Pekerjaan
Rooms
Deskripsi
We are thrilled to present an incredible opportunity to become part of the ibis London Heathrow Airport family as our Front Office Manager.In this pivotal role, you will oversee our Front Office team,
Referensi
5dbefadb-8fa4-4ca7-aa05-1eb1c7fe082b
Tanggal Kedaluwarsa
01/01/0001