- Penuh Waktu
- Permanen
- SWISSOTEL
- Wellness and Recreation
__jobinformationwidget.freetext.LocationText__
Swissôtel The Bosphorus - Istanbul, İstanbul, Turkey
__jobinformationwidget.freetext.ExternalReference__
REF53739V
Spa Receptionist
Region
MEA SPAC
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
As a Spa Receptionist, you will be the first point of contact for our guests, setting the tone for their spa experience. Your role is to provide warm and professional service, handle reservations, and ensure smooth operations at the front desk. This position requires a customer-focused attitude, strong organizational skills, and a passion for wellness.
Key Responsibilities:
Guest Service:
- Greet and welcome guests with a friendly and professional demeanor.
- Provide information about spa services, treatments, and wellness programs.
- Assist guests with check-in and check-out processes, ensuring a seamless and enjoyable experience.
Reservations & Scheduling:
- Manage spa appointments and reservations using our booking system.
- Coordinate with spa therapists and other team members to ensure efficient scheduling.
- Handle changes or cancellations to bookings while accommodating guest needs.
Administrative Duties:
- Answer phone calls, emails, and other inquiries in a courteous and efficient manner.
- Process payments and manage cash handling accurately.
- Maintain an organized and clean reception area, including managing spa brochures and promotional materials.
Guest Experience:
- Address guest requests, concerns, and feedback promptly and professionally.
- Assist in creating a relaxing and welcoming atmosphere, enhancing overall guest satisfaction.
- Ensure that all guest interactions are handled with the utmost respect and confidentiality.
Spa Product & Service Knowledge:
- Stay informed about the spa’s services, treatments, and retail products.
- Promote spa products and upsell treatments or packages as appropriate.
- Provide recommendations based on guest preferences and needs.
Team Collaboration:
- Work closely with spa therapists and management to ensure smooth daily operations.
- Assist with any special events or promotions organized by the spa.
- Contribute to a positive and collaborative team environment.
Compliance & Safety:
- Adhere to health and safety regulations, including maintaining cleanliness and hygiene standards.
- Ensure the privacy and confidentiality of guest information at all times.
- High school diploma or equivalent required; additional education in hospitality or related field is a plus.
- Previous experience as a receptionist or in a customer service role, preferably in a spa or wellness environment.
- Strong communication and interpersonal skills, with a professional and approachable demeanor.
- Proficiency in using booking systems and Microsoft Office.
- Ability to handle multiple tasks efficiently in a fast-paced environment.
- A genuine interest in wellness, luxury, and exceptional guest service.
- Flexibility to work various shifts, including weekends and holidays.
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
Pekerjaan lain yang sesuai
Gaji
Lokasi
Fairmont Empress, Victoria, Canada
Tingkat Pengalaman
Associate
Jadwal Pekerjaan
Penuh Waktu
Merek
FAIRMONT
Tipe Pekerjaan
Permanen
Lokasi
Victoria
Kategori Pekerjaan
Wellness and Recreation
Deskripsi
What is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver Exclusive access to t
Referensi
b1c9c45f-3446-4703-bc8a-152c9aefc528
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
Fairmont Empress, Victoria, Canada
Tingkat Pengalaman
Associate
Jadwal Pekerjaan
Penuh Waktu
Merek
FAIRMONT
Tipe Pekerjaan
Permanen
Lokasi
Victoria
Kategori Pekerjaan
Wellness and Recreation
Deskripsi
What is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues Exclusive Employee and Friends & Fam
Referensi
b22e2735-387f-444d-b650-bcf0ddb53605
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
Rixos Bab Al Bahr, Ras Al-Khaimah, United Arab Emirates
Tingkat Pengalaman
Tingkat Pemula
Jadwal Pekerjaan
Penuh Waktu
Merek
RIXOS
Tipe Pekerjaan
Permanen
Lokasi
Ras Al-Khaimah
Kategori Pekerjaan
Wellness and Recreation
Deskripsi
Job DescriptionEnsure all parents fill in the registration form for their children correctly, containing the history of the child.Ensure to follow daily, weekly and monthly activity schedules as instr
Referensi
58daf390-1f4c-42bd-a871-3a1d2a52ac6e
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
Rixos Bab Al Bahr, Ras Al-Khaimah, United Arab Emirates
Tingkat Pengalaman
Tingkat Pemula
Jadwal Pekerjaan
Penuh Waktu
Merek
RIXOS
Tipe Pekerjaan
Permanen
Lokasi
Ras Al-Khaimah
Kategori Pekerjaan
Wellness and Recreation
Deskripsi
Ensure all S&L equipment are clean and properly maintained.Doing weekly shift for S&L subdepartment.Take responsibility for the S&L equipment.Using set up sound mixers(digital –analog), CD, USB player
Referensi
9d15e522-9fe9-4b9d-9058-5de4c75ed44a
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
FAIRMONT FAIRMONT UDAIPUR, Udaipur, India
Tingkat Pengalaman
Eksekutif
Jadwal Pekerjaan
Penuh Waktu
Merek
FAIRMONT
Tipe Pekerjaan
Permanen
Lokasi
Udaipur
Kategori Pekerjaan
Wellness and Recreation
Deskripsi
Key Responsibilities:Personal Training:Conduct personalized fitness assessments and create tailored exercise programs to meet the individual goals and needs of guests.Lead one-on-one and group fitness
Referensi
addc7dad-030c-4752-9366-04d3dd9052a8
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
Fairmont Grand Del Mar, San Diego, United States
Tingkat Pengalaman
Associate
Jadwal Pekerjaan
Penuh Waktu
Merek
ACCOR
Tipe Pekerjaan
Permanen
Lokasi
San Diego
Kategori Pekerjaan
Wellness and Recreation
Deskripsi
Rate of Pay: $20.87/hourThe Spa Supervisor will supervise the spa department and oversee all spa groups. Under the direction of the Spa and Recreation Management team, oversee spa reservations, recept
Referensi
fa1d581d-d3f2-4d0f-b37e-6d4c9f61d69d
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
Fairmont Empress, Victoria, Canada
Tingkat Pengalaman
Associate
Jadwal Pekerjaan
Penuh Waktu
Merek
FAIRMONT
Tipe Pekerjaan
Permanen
Lokasi
Victoria
Kategori Pekerjaan
Wellness and Recreation
Deskripsi
What is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues Exclusive access to the Pacific North
Referensi
a77029a9-f96d-4497-a589-b7dbe429c662
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
Sofitel Riyadh Hotel & Convention Centre (Opening Soon), Riyadh, Saudi Arabia
Tingkat Pengalaman
Associate
Jadwal Pekerjaan
Penuh Waktu
Merek
ACCOR
Tipe Pekerjaan
Permanen
Lokasi
Riyadh
Kategori Pekerjaan
Wellness and Recreation
Deskripsi
As the Spa Supervisor, you are responsible for ensuring luxury and tranquility await our Guests . You will be providing support to our staff, ensuring seamless transitions and service from check-in
Referensi
14285faa-9e29-45e3-9207-bbc926811808
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
Sofitel Dubai The Palm, Dubai, United Arab Emirates
Tingkat Pengalaman
Tingkat Pemula
Jadwal Pekerjaan
Penuh Waktu
Merek
SOFITEL
Tipe Pekerjaan
Permanen
Lokasi
Dubai
Kategori Pekerjaan
Wellness and Recreation
Deskripsi
As a Recreation Attendant you are responsible to provide warm, engaging and authentically local personalized service to all guests who utilize the facilities.What you will be doing: Actively engage wi
Referensi
0009c982-f924-41f0-a1d9-75a37e24ffe8
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
25hours Hotel Jakarta The Oddbird, South Jakarta, Indonesia
Tingkat Pengalaman
Manajer
Jadwal Pekerjaan
Penuh Waktu
Merek
25HOURS HOTELS
Tipe Pekerjaan
Permanen
Lokasi
South Jakarta
Kategori Pekerjaan
Wellness and Recreation
Deskripsi
The Spa Manager will be responsible for the following key duties:Develop budgets and short to long-range strategic planning for the operation of the spa.Establish and implement the spa's standard oper
Referensi
0b73cc77-938b-422d-a38a-bdc2aec7a625
Tanggal Kedaluwarsa
01/01/0001