- Penuh Waktu
- Permanen
- RIXOS
- Talent & Culture / HR
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RIXOS RIXOS KAEC, King Abdullah Economic City, Saudi Arabia
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REF53995M
People & Culture Manager (Saudi Nationals only by law)
Region
Luxury & Lifestyle
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Job Description
ROLE: People & Culture Manager (Saudi Nationals only by law)
Ready for a career move and be part of a dynamic team? We are looking for a new talent to play a vital role in our People & Culture team working alongside a fantastic team.
WHAT IS IN IT FOR YOU:
- Team member benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet21.
WHAT WE EXPECT OF YOU:
MAIN DUTIES AND RESPONSIBILITIES:
- Treat all guests and team member in a polite and courteous manner at all times.
- To give your full cooperation to all team members, and assist in a prompt, caring, and helpful manner.
- To anticipate team member’s needs wherever possible and react to these to enhance team member satisfaction.
- To promote a helpful and professional image to the internal and external guests.
- To ascertain a high degree of team member satisfaction (to receive zero complaints about your department).
- To maintain professional confidentiality and never disclose any confidential pertaining to the Company.
- Strict adherence to legal regulations and work permits regarding foreign expatriate team members.
- Conducts job application correspondence and sees to due and proper answering and filing of all
- documents, applications advert, etc.
- Co-ordinates and initiates yearly performance evaluations at all team member levels.
- Sees to insurance administration, and notifies superior in case of deviation or irregularity.
- Ongoing information of personnel regarding problems, changes, and other news.
- Responsible for ensuring all the necessary hotel licenses are up to date for the smooth functioning of the hotel.
- Ensures proper job descriptions are available for all functions, and continuously adapts them in coordination with relevant supervisors to operational requirements.
- Management of personnel files, on the basis of incoming, hiring, transfer, promotion, resignation, and other modification data
- Sees to the due and proper filing of work procedures and operational rules. Adapts them to new situations and requirements whenever necessary.
- Oversee recruiting in coordination with the various Department Heads.
- Analyses the working atmosphere and discusses possible improvements with the Department Heads and supervisors and submits to GM/HM.
- Supervises adherence to remuneration guidelines and discusses any deviations with GM/HM.
- Surveys remuneration and social benefit policies of other competitors and compares them with our policies, on a yearly basis.
- Acts as a Godfather and counsels team members in personal and professional matters.
- Exit Interviews with all resigning team members to establish reason patterns for resignation.
- Informs personnel and supervisor regarding important events and news from within the hotel operation to avoid misunderstandings and rumors/gossip.
- Organizes social and leisure activities in coordination with Department Heads for the team members.
- Organization, supervision, and maintenance of team member accommodation. Regular inspection tours. Sees that pest control, repair, and improvement work is carried out.
- Maintains good coordination and information with the Director of Finance for payroll and other finance-related matters.
- Prepares monthly reports as per requirements.
- Maintains a monthly overview of the vacation and public holiday balance of all team members and delivers a monthly consolidated summary to the relevant supervisors.
- He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
- To comply with the hotel's legal requirements for fire, bomb threats, and Health & Safety.
- To attend all training sessions as required.
- Coordinate with the hotel’s travel agency to arrange for air tickets (arrivals, repatriation, vacations, business trips).
- Ensure that airport pickups and accommodation for all new arrivals have been arranged.
- Efficiently managing the indirect reports.
- To operate an efficient and accurate administration process in order to meet statutory, legal, and internal requirements (internal and external audits).
- To ensure team member handbooks are distributed to all team members.
- To arrange team member’s Identity card upon completion of Visa formalities
- To arrange Name Tags for team members and outsourced team members.
- Ensuring HRMS is up to date with all relevant team member information.
- To manage departmental time sheets.
- To ensure effective communication internally and externally.
- To assist the recruitment & retention officer, the team member benefits and relations officer, the PRO, and the visa coordinator with administrative requirements for the smooth functioning of the department.
- Attend meetings and draft minutes of meetings to be circulated.
- Assumes responsibility of Duty Manager when scheduled to do so.
- To carry out any reasonable duties as requested by a Director of P&C and GM/HM.
- Other duties as assigned by the Director of P&C and GM/HM.
Bachelor’s Degree, in HR or Business Management
Minimum 1 year in a similar role
Excellent coordination and multi-tasking ability, strong interpersonal and analytical skills, ability to work under pressure and respond to tight deadlines.
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
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