People & Culture Coordinator

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Come as you are! We are searching for a motivated Human Resources Coordinator to support our fast-paced, high-volume Talent & Culture team. Reporting to the Assistant Director, Talent & Culture, the ideal candidate will have strong attention to detail, thrive under pressure, and truly understand the value of high quality human resources processes that add to the success of our organization.

Let’s take your career to new heights.

What you will be doing:  

• Assist with the day to day administration and coordination of all activities within the Talent & Culture Department including: creation of PO’s; filing, photocopying, collating, mail, courier, phone and fax; typing of correspondence, reports, charts, tables, brochures and other collateral materials
• Assist the Talent Acquisition Team, the Health & Benefits Advisor, and the Learning and Development Manager with administrative duties pertaining to their respective areas
• Draft correspondence on own initiative for the approval of the Director and/or Assistant Director, Talent & Culture
• Maintain a confidential, accurate and organized filing system for employee personnel documents
• Assist the Director and Assistant Director, Talent & Culture in coordinating employee related activities and events, such as the employee engagement survey, annual colleague gala, recognition events, and more
• Welcome colleagues to the Talent & Culture office as the first point of contact
• Assist colleagues with general inquiries such as account password resets, ID card creation, and nametag requests
• Follow and implement all Company and brand established onboarding procedures which ensure new colleagues feel welcome and all team members are prepared for the new colleagues’ arrival
• Assist in coordinating Company and brand specific orientation and training programs
• Oversee the proper completion of all new hire, transfer, and departure paperwork and processes
• Responsible for collecting drivers licenses and MVRs, uploading them to Fleet Mentor and ensuring the system is kept up to date
• Validate employment of former colleagues as required
• Understand, communicate, implement, and adhere to all Talent & Culture policies & procedures
• Oversee the data input and tracking of information into Dayforce Systems (employee action forms, new hires, terminations, status changes, training, benefits, pension, payroll audit trail, etc.)
• Assist Director and Assistant Director, Talent & Culture in maintaining data for AccorHotels statistics requirements
• Ensure a clean and safe working environment, and actively participate in health and safety initiatives
• Adhere to all hotel environmental policies and initiatives
• Carry out any other tasks as assigned

• Degree or Diploma in related field
• Minimum of 1 year of experience in Human Resources role considered an asset
• Hotel operation experience is considered an asset
• Ability to support a collaborative environment
• Self‑motivated, with the ability to make effective decisions
• Demonstrates initiative and the ability to work with minimal supervision
• Excellent organizational and time management skills
• Ability to maintain the highest level of confidentiality
• Ability to maintain high service levels under pressure

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY:  Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CLL.Careers@Fairmont.com

Our Commitment to Diversity & Inclusion: 

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.