- Penuh Waktu
- Permanen
- RIXOS
- Talent & Culture / HR
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RIXOS RIXOS KAEC, King Abdullah Economic City, Saudi Arabia
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REF54006P
Learning & Development Executive (Saudi Nationals only by law)
Region
Luxury & Lifestyle
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Job Description
ROLE: Learning & Development Executive (Saudi Nationals only by law)
Ready for a career move and be part of a dynamic team? We are looking for a new talent to play a vital role in our People & Culture team working alongside a fantastic team.
WHAT IS IN IT FOR YOU:
- Team member benefits card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet21.
WHAT WE EXPECT OF YOU:
MAIN DUTIES AND RESPONSIBILITIES:
Training Program Support and Development
- Compile and update technical training manuals and tools in collaboration with in-house specialists.
- Assist in the development and execution of internal training courses for Department Heads, supervisors, and staff.
- Support the creation and distribution of training certificates to team members.
- Ensure departmental training schedules are planned and updated every six months in advance.
- Coordinate with the regional or corporate Training departments for training activities.
Team Member Training and Performance
- Update personal training history files for all team members, in collaboration with the Director of People & Culture.
- Assist in the coordination of annual performance evaluations for supervisory staff.
- Evaluate customer feedback through guest questionnaires and recommend training measures for improvements.
- Provide guidance and counseling to supervisors and team members on training-related matters (e.g., "How to Train").
- Conduct general training sessions and orientations for new team members.
Administrative Support
- Compile and manage training requirements, course/training control instruments, and training reports.
- Maintain an overview of course breakdowns, attendance, and other relevant training metrics on a monthly basis.
- Ensure proper course materials and updated job descriptions for in-house departmental trainers are available.
- Assist in the preparation of the financial budget for training needs and coordinate with the supervisor on the budget.
- Maintain and update personal team member files in collaboration with the HR Manager.
Supervision and Mentorship
- Provide support and supervision to departmental mentors, ensuring proper introduction and onboarding of new team members.
- Monitor and ensure training programs are continuously adapted to meet operational requirements, in coordination with relevant supervisors.
General Responsibilities
- Keep the Director of People & Culture informed of important updates, issues, or conflicts arising within departments.
- Ensure all activities align with the company’s Operational Standards Manual and General Training Guidelines.
- Perform any other duties as assigned to ensure smooth operations of training and development initiatives.
- Bachelor’s degree in Human Resources, Business Administration, Education, or a related field.
- Certification in training or professional development is an advantage.
- At least 2–3 years of experience in learning and development, preferably in the hospitality industry.
- Experience in delivering training programs and supporting performance evaluation processes.
- Strong communication and interpersonal skills.
- Ability to facilitate training sessions effectively for employees at all levels.
- Proficiency in Microsoft Office Suite and learning management systems (LMS).
- Excellent organizational skills with attention to detail.
- A passion for employee development and continuous learning.
- Ability to work independently and as part of a team.
- Strong problem-solving abilities and adaptability in a fast-paced environment.
- Understanding of adult learning principles, training methodologies, and performance management.
- Familiarity with training best practices and compliance requirements in the hospitality industry.
- Fluency in English required; knowledge of Arabic is an advantage.
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
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