Guest Service Associate -F&B Service

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 

We are seeking a dedicated and enthusiastic Guest Service Associate - F&B Service to join our team in Mumbai, India. As a key member of our Food and Beverage department, you will play a crucial role in creating exceptional dining experiences for our guests.

• Greet and seat guests in a friendly and professional manner
• Take food and beverage orders accurately and efficiently
• Serve meals and drinks while adhering to high standards of presentation
• Anticipate guest needs and respond promptly to requests
• Maintain cleanliness and organization of the dining area
• Collaborate with kitchen staff to ensure timely and accurate order delivery
• Handle cash and credit card transactions with precision
• Assist in setting up and breaking down dining areas for various events
• Provide information about menu items, specials, and promotional offers
• Ensure compliance with food safety and hygiene regulations
• Contribute to a positive team environment by supporting colleagues

• High school diploma or equivalent
• Previous experience in food and beverage service preferred
• Strong service-oriented personality with a passion for hospitality
• Excellent interpersonal and communication skills
• Ability to work effectively in a fast-paced, team-oriented environment
• Demonstrated problem-solving abilities and attention to detail
• Basic computer skills for operating point-of-sale systems
• Physical stamina to stand, walk, and carry trays for extended periods
• Flexibility to work various shifts, including weekends and holidays
• Knowledge of food and beverage service standards
• Ability to multitask and prioritize effectively
• Positive attitude and willingness to go above and beyond for guest satisfaction