Director of Food & Beverage

Te Arikinui Pullman Auckland Airport, located right on the doorstep of Auckland International Airport. With 311 generously appointed guestrooms, the Pullman offers an unparalleled 5-Star Airport Hotel experience that is authentically New Zealand.

From the moment guests step into our informal lobby hub to the panoramic views offered by our rooftop bar and dining area, Te Kaahu beckons a rare opportunity to revel in luxury and soak in the mesmerizing sunset stretching from the Manukau Harbour to the heart of Auckland City.

Te Kaahu, inspired by the spirit of discovery, past, present, and future, promises to be a destination where culinary excellence meets the splendor of New Zealand's rich Māori heritage. We are dedicated to delivering an unforgettable dining journey, one that encapsulates the essence of Aotearoa’s unique culture and breathtaking landscapes.

If you're ready to lead our Food & Beverage team in a role where you can unleash your creativity, inspiring innovation and elevating our offerings to new heights - this opportunity is for you!

• Be the driving force behind a motivated and empowered team, fostering a positive work environment where every member feels valued, supported, and inspired to excel
• Orchestrate the culinary symphony across our diverse venues, including Te Kaahu Restaurant, Kuriri Café, Te Kaahu Bar, Room Service, Mini Bar, Executive Lounge, and Conferencing
• Collaborating closely with our leadership team, you'll drive revenue growth through strategic initiatives and talent development while ensuring an unparalleled guest experience
• Champion an unwavering commitment to guest satisfaction, ensuring every interaction exceeds expectations and leaves a lasting impression
• From negotiating contracts to nurturing our Food & Beverage team, you'll be instrumental in delivering memorable dining experiences and exceeding budget targets
• Capable of managing the pressure of disrupted flights from the nearby Auckland Airport International Terminal, while ensuring the Food & Beverage team is fully supported and equipped to handle unexpected challenges

You will be:

• A seasoned leader with 5+ years of experience in Food & Beverage operations across 5-star and 4-star hotels, as well as premium dining environments, bringing a strong foundation in high-end service standards and operational excellence
• Qualified with a Bachelor's degree in Hotel & Tourism, holding both an LCQ (Licence Controller Qualification) and a valid Manager's Certificate
• Proven in management roles within both hotel and restaurant settings, demonstrating the ability to lead diverse teams, drive performance, and maintain a consistent focus on guest satisfaction
• Passionate about the hospitality industry, creating a positive and growth-oriented workplace where team members are encouraged to thrive and develop their potential
• Skilled in budgeting, cost control, and revenue management, with a strong commercial mindset and a track record of achieving financial targets while upholding service quality
• Proficient in industry-standard systems including Micros, Oracle, SmartRecruiters, TrustYou, Purchase Plus, ResDiary, Zambion and Microsoft Office, ensuring efficient and accurate operational execution
• Confident in coordinating and overseeing administrative processes, contributing to the smooth and efficient operation of all Food & Beverage functions

This is a Full Time role with guaranteed 40-hours per week, a competitive salary range of $100,000.00 - $105,000.00 and Accors range of Global Benefits. 

Why Join Us?

• Access to Accor Academy and earn while you learn!
• Flexible work arrangements to suit your lifestyle
• Enjoy exclusive discounts on dining and accommodation worldwide
• Complimentary meals during shifts
• Allocated carparking
• Paid Birthday Leave & Paid Wellness Leave
• Earn bonuses through our Refer a Friend incentive
• Access Accor’s industry-leading Parental Leave Scheme
• Free and confidential access to our Employee Assistance Program

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.