Busperson, Hawthorn Restaurant & Bar (Part-time)

Centrally located in downtown Calgary, Fairmont Palliser is the city’s premier, landmark hotel. With 407 elegantly appointed guest rooms, Fairmont Palliser is truly the place to be. Join us in delivering the iconic Calgary experience. 

Busperson, Hawthorn Restaurant & Bar (Part-time)

Exceptional service and cuisine are hallmarks of Fairmont Palliser. As Busperson, you will take pride in the integral role you play in supporting your Food & Beverage Colleagues and “setting the stage” for a truly memorable meal. 

• To welcome our guests into the restaurant with a pleasant greeting, ensuring their experience exceeds their expectations through attentive, personal service.
• To follow all Restaurant and hotel policies, procedures and service standards, including LQA and Sequence of Service.
• Must maintain detailed knowledge of all food and beverage menus, food and beverage pairings, current promotions and specials and awareness of what vendors provide our food and beverage products to showcase out local-first approach to our guests.
• Assist Restaurant Servers in all aspects of the dining experience, including the delivering and clearing of food and beverage items from guest tables when required.
• Assist Bartenders in the preparation, set-up and on-going stocking of all bar and beverage service areas, including acting as a Bar Back during high volume periods.
• Ensure all heart of house areas and service stations are kept clean, tidy and stocked for service.
• Complete assigned side duties/tasks on a daily basis to ensure all team members are set-up for success.
• Maintain awareness of, and ensuring compliance with all food safety & hygiene policies and procedures are followed at all times.
• Must be available to work a variety of days/shifts, according to business needs and seniority level.
• Execute all other duties as assigned by the Restaurant General Manager or their designate.

Your experience and skills include:

• Previous hospitality/restaurant service experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Sustainability program

Fairmont Palliser is committed to an employment equity program that includes special measures to achieve diversity among staff.  

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS