- Penuh Waktu
- Permanen
- RAFFLES
- Retail
__jobinformationwidget.freetext.LocationText__
Raffles Singapore, Singapore
__jobinformationwidget.freetext.ExternalReference__
REF48488S
Boutique Manager
Region
Luxury & Lifestyle
The position is responsible for managing the day to day business of the Raffles Boutique, achieving all performance targets and goals as well as by leading the team to ensure high level of guest satisfaction maximizing margins. Develop merchandise to optimize profitability, develop innovative ideas, plans and maintain statistical and financial reports.
Primary Responsibilities
Providing a Great Shopping Experience to Meet Company Financial Targets
- Work towards achieving set targets and budgets.
- Allocate, review and control expenses & budget
- Involve in strategic & long as well as short term planning.
- Develop new merchandise items with vendors and explore new trends.
- Review and analyze slow moving merchandise daily & maximize on fast moving merchandise.
Product Development of Raffles Created Products and Collaborations to Drive a Diverse Product Mix
- Create new products according to market trends and Raffles Boutique trends that will grow Raffles Boutique product mix and revenue strategically
- Create partners and collaborate with local/regional makers through different business models to develop Raffles own in-house products to diversity product mix
- Work closely with Marketing, Commercial, Sales, Revenue and Purchasing teams to understand and develop synergies of products that appeal to guests from all segments.
Provide a Retail Experience That Meets Guest Expectations
- Supervise and lead the monthly inventory stock take together with Finance.
- Control and maintain well-balanced stock levels in the Raffles Boutique.
- Create value for loyalty members by tactical and strategical offerings.
Supervision/Training of the Retail Team
- Induction and training of Retail Associate, Leader and Executive in sales, revenue, technical and product knowledge skills as well as stock take/order procedures.
- Manage team within guidelines of the hotel in fair, efficient and timely manner.
- Coach Retail Associate, Leader and Executive to constantly improve or maintain performance, give guidance when performance is below expectation.
Visual Display & Confidentiality Level at Workplace
- Ensure that safe working practices are followed including emergency procedures.
- Maintains levels of confidentiality and discretion for colleagues and guests.
- Develop own knowledge and skills as a contributing member of the Retail team.
Other Responsibilities
- Oversee and ensure smooth processing of Mail order request.
- Providing feedback from guests to enhance guest’s experience.
- Observe good telephone etiquette at all times.
- Familiarize with any promotional events for the Raffles Boutique or any other area of the hotel.
- Corporate purchase/Festive hampers.
- Record and handle any defective and damaged goods.
- Build a loyal following among local market through managing the gourmet corner.
- Actively work on successful positioning and managing of the shop/gourmet website.
- Performs any other duties and responsibilities that may be assigned.
Candidate Profile
Knowledge and Experience
- Minimum GCE ‘A’ Level or Diploma in Retail/related field.
- Minimum of 5 years of relevant experience in the Retail industry and 2 year in supervisory role.
- Inventory control.
- P.O.S system knowledge (Micros 9700 (or local equivalent).
Competencies
- Interpersonal skills well developed with guests, employees, management.
- Ability to work independently, effectively, reliable and self-directed.
- Good presentation and influencing skills.
- Multicultural awareness and able to work with people from diverse cultures.
- Flexible and able to embrace and respond to change effectively.
- Ability to work independently and has good initiative under dynamic environment.
- Self-motivated and energetic, confidently able to resolve problems and make decisions.
- Communication skills in English spoken/written.
- Strong business acumen and knowledge about local gourmet market trends
- Sense of urgency.
- Loyalty and transparency.
Benefits of Joining Raffles Hotel Singapore
- 5-day Work Week.
- Duty Meals are provided.
- Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
- Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
- Medical and Wellness Benefit.
- Comprehensive Insurance Coverage.
- Local/Overseas Career Development & Growth Opportunities.
- Holistic Learning and Development Opportunities.
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
Pekerjaan lain yang sesuai
Gaji
Lokasi
Raffles Singapore, Singapore
Tingkat Pengalaman
Associate
Jadwal Pekerjaan
Penuh Waktu
Merek
RAFFLES
Tipe Pekerjaan
Permanen
Lokasi
Singapura
Kategori Pekerjaan
Retail
Deskripsi
The position is responsible in Purchase Order creation, reports, liaising with external suppliers and internal departments to ensure seamless process of stock to store after order is placed. To assist
Referensi
35d2cf91-5752-4293-a723-bf98f5612a90
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
Hôtel Mercure Paris La Défense, Courbevoie, France
Tingkat Pengalaman
Manajer
Jadwal Pekerjaan
Penuh Waktu
Merek
ACCOR
Tipe Pekerjaan
Permanen
Lokasi
Courbevoie
Kategori Pekerjaan
Retail
Deskripsi
VOS MISSIONS :Maximiser les revenus de l’hôtel en garantissant la performance de toutes les activités commerciales.Développer, animer et fidéliser un portefeuille de clients Corporate et MICE, en défi
Referensi
f75b3d61-0b17-42b8-ae3c-0ed5d46bb9a1
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
Mercure Kuala Lumpur Shaw Parade, Kuala Lumpur, Malaysia
Tingkat Pengalaman
Manajer
Jadwal Pekerjaan
Penuh Waktu
Merek
ACCOR
Tipe Pekerjaan
Permanen
Lokasi
Kuala Lumpur
Kategori Pekerjaan
Retail
Deskripsi
Ensure that he department works closely with the Sous Chef and the Assistant Food & Beverage Manager to purchase the highest quality products at the lowest pricesEnsure that all purchase order request
Referensi
f06dae2a-cedb-4cef-aff1-3a2471b723b9
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
Fairmont Stores, Banff, Canada
Tingkat Pengalaman
Tingkat Pemula
Jadwal Pekerjaan
Penuh Waktu
Merek
ACCOR
Tipe Pekerjaan
Permanen
Lokasi
Banff
Kategori Pekerjaan
Retail
Deskripsi
As a Sales Associate, your passion for retail will exceed guest expectations. You offer a memorable experience to our Hotel guests, creating a bond, while offering suggestions to the perfect gift to t
Referensi
be344921-911e-4c95-9d76-32f7fb214084
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
Fairmont Stores, Lake Louise, Canada
Tingkat Pengalaman
Tingkat Pemula
Jadwal Pekerjaan
Penuh Waktu
Merek
FAIRMONT
Tipe Pekerjaan
Tidak Tetap
Lokasi
Lake Louise
Kategori Pekerjaan
Retail
Deskripsi
As a Sales Associate, your passion for retail will exceed guest expectations. You offer a memorable experience to our Hotel guests, creating a bond, while offering suggestions to the perfect gift to t
Referensi
c91d775f-6245-4dba-a6b1-485c66986d47
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
Fairmont Stores, Victoria, Canada
Tingkat Pengalaman
Tingkat Pemula
Jadwal Pekerjaan
Penuh Waktu
Merek
FAIRMONT
Tipe Pekerjaan
Tidak Tetap
Lokasi
Victoria
Kategori Pekerjaan
Retail
Deskripsi
As a Sales Associate, your passion for Retail will exceed guest expectations. You offer a memorable experience to our Hotel guests, creating a bond, while offering suggestions to the perfect gift to t
Referensi
89c3e586-df16-4b5c-aee4-8b8484636cad
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
Fairmont Scottsdale Princess, Scottsdale, United States
Tingkat Pengalaman
Associate
Jadwal Pekerjaan
Kasual
Merek
FAIRMONT
Tipe Pekerjaan
Permanen
Lokasi
Scottsdale
Kategori Pekerjaan
Retail
Deskripsi
At the Fairmont Scottsdale Princess, our retail outlets reflect the luxury of our hotels and the authenticity of our destinations. We invite you to showcase your passion for engaging service, where yo
Referensi
96fcd4b5-d9ef-489a-9ca9-e354556099ad
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
Raffles Singapore, Singapore
Tingkat Pengalaman
Eksekutif
Jadwal Pekerjaan
Penuh Waktu
Merek
RAFFLES
Tipe Pekerjaan
Permanen
Lokasi
Singapura
Kategori Pekerjaan
Retail
Deskripsi
This position is available from January 2025 onwards.The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in
Referensi
a848ba81-3b4a-415e-b7cf-8c2d27d4113b
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
Fairmont Stores, Québec City, Canada
Tingkat Pengalaman
Tingkat Pemula
Jadwal Pekerjaan
Penuh Waktu
Merek
FAIRMONT
Tipe Pekerjaan
Tidak Tetap
Lokasi
Québec City
Kategori Pekerjaan
Retail
Deskripsi
En tant qu'associé aux ventes, votre passion pour la vente au détail dépassera les attentes des clients. Vous offrez une expérience mémorable à nos clients de l'Hôtel, créez un lien, tout en suggérant
Referensi
832f085d-0779-4469-a781-d4f9f778964e
Tanggal Kedaluwarsa
01/01/0001
Gaji
Lokasi
, Kohala Coast, United States
Tingkat Pengalaman
Tingkat Pemula
Jadwal Pekerjaan
Paruh Waktu
Merek
FAIRMONT
Tipe Pekerjaan
Permanen
Lokasi
Kohala Coast
Kategori Pekerjaan
Retail
Deskripsi
The Retail Clerk is responsible to ensure the smooth and efficient operations of the Retail Store. Exceeding guest expectations in a professional and courteous manner by offering suggestions for the p
Referensi
3c8cc00a-2d95-4d13-987f-c05d004a76f0
Tanggal Kedaluwarsa
01/01/0001