People & Culture Manager - Mercure Rayong Lomtalay

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

We’re looking for a skilled and proactive People & Culture Manager to join our team on a full-time basis at Mercure Rayong Lomtalay, Thailand.

This role provides leadership for the hotel’s People and Culture strategies, plans and policies, while managing all P&C functions to meet operational needs and align with Accor P&C initiatives.

What you’ll be doing:

• Oversee recruitment and retention of key talent in line with hotel and company guidelines
•  Ensure strategies and practices are in place for efficient and effective departmental staffing to meet financial and service quality targets
•  Ensure new employee Induction, On-the-Job Training and Probationary Performance Reviews are completed for all new team members to meet brand and service standards
•  Coach supervisors and managers on performance management culture, processes and responsibilities, as well as broader workplace relations matters
•  Drive P&C solutions such as reward and recognition, employee wellbeing, talent management and leadership programs
• Ensure Learn Your Way compliance courses are completed, evaluate effectiveness, and maintain accurate training records
• Act as a L&D manager to conduct general training sessions
• Manage industrial relations sensitively and proactively, documenting meetings and outcomes accurately
•  Prepare monthly P&C reports as per Regional P&C team guidelines
•  Assist with the development of the Annual Business Plan and Financial Budget

• Degree in Human Resources or related
• 3–5 years’ experience in a similar role within the hospitality environment
• Understanding of Thailand labour law 
• Confident and articulate communication, negotiation, relationship and networking skills
• Demonstrated analytical and commercial awareness
• Ability to think strategically and plan mid to long term
• Strong personal integrity, flexibility and the ability to embrace and respond effectively to change
• Thai language proficiency

The hotel is sSituated at the spectacular Cape Laem Mae Phim, Rayong, at a 2.5-hour comfortable drive from Bangkok International Airport, the newest & trendiest Destination Beach Resort in Thailand, Mercure Rayong Lomtalay Resort and Villas is located in two different wings (Garden & Ocean - 500m apart).