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  1. Full-Time
  2. Permanent
  3. MAMA SHELTER
  4. Culinary

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MAMA SHELTER CAPE TOWN, Cape Town, South Africa

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REF107465J

Pastry Chef

Region

Luxury & Lifestyle


Company Description

MAMA?

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. 

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we're all here to make the customer experience as unforgettable as possible. 

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

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Our commitment to diversity and inclusion: 

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. 


Job Description

🌟 THE MISSION

You are the sweet storyteller of Mama’s kitchen 🍰🔥✨ — bringing creativity, precision, and a touch of theatre to every dessert, pastry, and plated moment.

As our Pastry Chef, you don’t just create desserts—you craft experiences that surprise, delight, and leave a lasting impression long after the last bite.

You bring balance between artistry and discipline, turning indulgence into a signature part of Mama’s dining journey 🎶💫

Here’s what you’ll be responsible for:

🍰 Pastry Creative

  • Design and execute innovative desserts, pastries, and baked goods aligned with Mama’s lifestyle concept
  • Bring bold creativity, seasonal inspiration, and visual impact to every plate
  • Continuously evolve the pastry offering to stay fresh, exciting, and memorable

⚡ Execution & Precision

  • Ensure consistent, high-quality production across all pastry items and service periods
  • Maintain accuracy in presentation, portioning, and timing during service
  • Support smooth delivery during high-volume and event-driven operations

📊 Operational Control

  • Manage pastry section costs, waste control, and stock usage effectively
  • Ensure efficient prep planning to support restaurant and events demand
  • Maintain organisation, cleanliness, and workflow discipline within the pastry section

👥 Team Player & Supporter

  • Work closely with the Head Chef and wider kitchen brigade to ensure seamless service
  • Guide and support junior pastry staff with training and development
  • Foster a calm, structured, and positive working environment

🤝 Collaboration Partner

  • Align pastry offerings with restaurant menus, bar concepts, and special events
  • Support activations, banquets, and themed experiences with tailored creations
  • Work with FOH teams to ensure presentation and storytelling are delivered at the table

🛎️ Standards Guardian

  • Uphold Mama’s standards across hygiene, safety, consistency, and presentation
  • Ensure full compliance with HACCP and kitchen procedures
  • Maintain high attention to detail across every element of production

🎉 Experience Creator

  • Turn desserts into moments of theatre, indulgence, and shareable experiences
  • Bring creativity to plating, flavour combinations, and guest engagement
  • Help position Mama as a destination for standout dining experiences

Qualifications

🌟 MADE FOR YOU… ONLY IF ✨

  • You have strong pastry experience in high-volume, lifestyle, or luxury hospitality environments 🍽️🏨
  • You are highly creative with a strong eye for detail, presentation, and flavour balance ✨
  • You are disciplined, organised, and strong in production planning 🛠️
  • You can manage pressure while maintaining consistency and quality during service ⚡
  • You understand food cost control, waste management, and operational efficiency 📊💰
  • You are a hands-on pastry chef who leads through action and presence 🔥
  • You are passionate about desserts, innovation, and guest experience 💖
  • You communicate well and collaborate effectively with kitchen and service teams 💬🤝
  • You bring calm energy, structure, and creativity to every shift 👥💫

🎯 YOUR LITTLE EXTRAS

  • Pre-opening experience? Big plus 🏗️✨
  • Lifestyle or destination dining experience? Even better 🌍
  • You know how to turn desserts into signature, Instagram-worthy moments 🍸🔥
  • You bring finesse, imagination, and Mama personality every day 🎶💫

Additional Information

Next, we're sure you know the tune 🎶:

  • First melody: “At Mama, no AI! We review your application in person and take the time to understand your background. 🎧
  • First verse: We organise an initial telephone interview with our People & Culture Team to see if your application fits in with our rhythm. 🤳
  • Chorus: Once you've passed the phone interview, we'll arrange a remote meeting 💻 or a meeting at Mama 🤝 to meet the Gang! 
  • Last verse: Naturally, you'll receive a response from us within two to three weeks at the latest, whether it's a ✔️ or a ✖️.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US