Company Description
As a Housekeeping Supervisor, you will play a key role in ensuring the highest standards of cleanliness, presentation, and service throughout the hotel. Supporting the Housekeeping leadership team, you will oversee the daily operations of the housekeeping department, guide and coach colleagues, and ensure guest rooms reflect the exceptional luxury standards of Fairmont Pacific Rim.
Job Description
Why work for Fairmont Pacific Rim?
- Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free Certification
- A competitive rate of $33.25 per hour
- Opportunity to develop your talent and grow within Fairmont Pacific Rim and across the world!
- Opportunity to be part of a dynamic Housekeeping team, in a luxury hotel environment.
- Complimentary work meal through our Colleague Dining Program
- Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
- Travel reimbursement program for a TransLink monthly pass
- Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
- Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
- Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program
- Opportunities to participate in sustainability, charity, and community engagement initiatives.
- Access to world-class training, leadership programs, and career development opportunities across a global network.
- Be part of a dynamic, diverse team in a stunning luxury setting where no two days are the same.
- Enjoy discounted room rates at Fairmont hotels worldwide, plus special rates at other Accor properties.
What you will be doing:
- Supervise and support the daily operations of the Housekeeping team
- Inspect guest rooms, public areas, and back-of-house spaces to ensure cleanliness and presentation meet hotel and brand standards
- Provide guidance, training, and coaching to colleagues to maintain high service and performance standards
- Communicate effectively with Front Office, Engineering, and other departments to ensure smooth operations
- Report maintenance issues and follow up to ensure timely resolution
- Promote a positive, respectful, and collaborative working environment within the team
- Ensure compliance with all health, safety, and hygiene standards
- Other duties assigned
Qualifications
Your experience and skills include:
- Previous experience in Housekeeping within a hotel environment
- Prior supervisory or leadership experience is an asset
- Strong attention to detail and commitment to high standards of cleanliness and service
- Strong communication, organizational, and problem-solving skills
- Ability to lead and motivate a diverse team in a fast-paced environment
- Ability to work flexible hours, including weekends and holidays
Additional Information
Your team and working environment:
At Fairmont Pacific Rim, we are committed to creating an engaging and supportive workplace where colleagues feel valued and inspired. As part of the Housekeeping team, you will work alongside passionate professionals dedicated to delivering exceptional service and maintaining the luxury standards that define our hotel.
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
