- Full-Time
- Permanent
- NOVOTEL
- Rooms
__jobinformationwidget.freetext.LocationText__
NOVOTEL NEW DELHI CITY CENTRE, New Delhi, India
__jobinformationwidget.freetext.ExternalReference__
REF116517T
Guest Service Associate - Front Office
Region
MEA SPAC
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Novotel New Delhi City Centre is ideally located in the heart of Delhi. With 124 contemporary rooms, including four suites and a Presidential Suite, the hotel offers modern amenities, versatile event spaces, a rooftop infinity pool and fully equipped health club. Just minutes from New Delhi Railway Station, 45 minutes from Indira Gandhi International Airport, and well connected to the city's key business hubs, the hotel offers easy access to Delhi's cultural, shopping, and entertainment destinations.
Culinary experiences at Novotel New Delhi City Centre feature Food Exchange, The Flying Trunk rooftop bar and restaurant, and the Gourmet Bar, presenting diverse dining options in a contemporary setting. The hotel also offers 10,000 sqft. of flexible event and meeting spaces, thoughtfully designed for corporate gatherings, social celebrations, and seamless events, supported by professional service and tailored catering.
The hotel boasts a range of stylish rooms and luxurious suites. Guests can indulge in diverse dining experiences, unwind with refreshing drinks at the Gourmet Bar, stay active at the health club and enjoy flexible meeting spaces.
- Assist guests with check in and checkout, as well as other cashiering duties
- Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary
- Welcome guests on arrival, register and issue room keys according to departmental standards and procedures
- Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival
- Liaise closely with other relevant departments to ensure that guests requests and needs are met
- Update and maintain repeat guest history system
- Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue
- Report for duty on time wearing clean and complete uniform at all times
- Maintain a high standard of personal appearance and hygiene at all times
Degree or Diploma in Hotel Management or Hospitality.
- Come As You Are
- Work With Purpose
- Grow, Learn and Enjoy
- Explore Limitless Possibilities
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN USRelated jobs
Salary
Location
TRIBE London Canary Wharf, London, United Kingdom
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
TRIBE
Job type
Permanent
Locations
London
Job Category
Rooms
Description
Organising team schedules, handling staff issues and authorising vacation annual sick leave.Interviewing, hiring, and training new employees.Evaluating employee performance and providing training and
Reference
dbd760cb-6fdb-454c-9cbc-227d89298f72
Expiry Date
01/01/0001
Salary
Location
Sofitel Dubai Downtown, Dubai, United Arab Emirates
Experience Level
Executive
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
First impressions are everything! As a Guest Relations Officer, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience wit
Reference
9418d64f-a161-413c-99a6-41f32b04a945
Expiry Date
01/01/0001
Salary
Location
ibis Styles Paris Gare de l'Est Château Landon, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Part-Time
Brands
IBIS STYLES
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
Véritable ambassadeur(rice) de l’Ibis Styles Paris Gare de l’Est Château Landon, vous garantissez un accueil chaleureux et professionnel tout au long de la nuit. Autonome durant votre service, vous as
Reference
4a0d8388-aa74-43b7-b25c-c839773420a5
Expiry Date
01/01/0001
Salary
Location
TRIBE Paris Clichy, Clichy, France
Experience Level
Associate
Job Schedule
Full-Time
Brands
TRIBE
Job type
Permanent
Locations
Clichy
Job Category
Rooms
Description
Votre rôleAccueillir les clients avec énergie, sourire et authenticité, de leur arrivée jusqu’à leur départRéaliser les check-in et check-out et assurer le suivi du séjourÉtablir la facturation, gérer
Reference
e4e30bc3-4c91-4fac-8a7a-faaedbf51e6b
Expiry Date
01/01/0001
Salary
Location
, Kuching, Malaysia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Malaysia
Job Category
Rooms
Description
Job SummaryThe Duty Manager is responsible for overseeing the hotel's daily operations during the assigned shift, ensuring smooth operations, guest satisfaction and effective coordination between depa
Reference
cf1d2f43-a7c0-4190-a1b4-519b8d02e172
Expiry Date
01/01/0001
Salary
Location
FAIRMONT RED SEA, Umluj, Saudi Arabia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Saudi Arabia
Job Category
Rooms
Description
Welcome guests with warmth and professionalism upon arrival and departure.Act as a key point of contact in the lobby, assisting guests with inquiries, directions, hotel information, and local recommen
Reference
ed14655a-1086-47ee-955b-094b665e7ce5
Expiry Date
01/01/0001
Salary
Location
FAIRMONT RED SEA, Umluj, Saudi Arabia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Saudi Arabia
Job Category
Rooms
Description
Essential FunctionsEnsure a seamless and exceptional guest experience for all guests, particularly VIPs, from arrival to departure.Manage all guest relations operations, addressing guest concerns and
Reference
8cf50986-a0c4-4999-bc16-ed2f8e54653f
Expiry Date
01/01/0001
Salary
Location
Mama Shelter Paris West, PARIS, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
MAMA SHELTER
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
Le Mama Shelter Paris West (Paris 15ème - Porte de Versailles) renforce son équipe en Réception ! LA MISSION ?Il paraît que la 1ère impression est toujours la bonne, tant mieux, vous êtes la première
Reference
d9a63746-90ef-49c0-97a8-8ea4b7b991e5
Expiry Date
01/01/0001
Salary
Location
Mercure Lisboa Hotel, Lisbon, Portugal
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Lisbon
Job Category
Rooms
Description
O Mercure Lisboa está a reforçar a sua equipa de Front Office! - O que esperamos de ti:Disponibilidade para trabalhar por turnosOrientação para o clienteDominio da Língua Portuguesa e Inglesa obrig
Reference
84dfadb7-bee3-4405-8a0e-070016852a58
Expiry Date
01/01/0001
Salary
Location
Aparthotel Adagio Porte de Versailles, Issy-les-Moulineaux, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Issy-les-Moulineaux
Job Category
Rooms
Description
Nous recherchons notre Réceptionniste de nuit au sein du pôle de l’Adagio Porte de Versailles et Paris XV! En véritable acteur au sein du Cercle, notre espace qui réinvente les codes de l'accueil trad
Reference
4a054be7-b8da-4908-9771-d86bac49f6b4
Expiry Date
01/01/0001