Floor Manager - Hoxton Grill

We are looking for an Floor Manager to be part of our team for The Hoxton, Shoreditch

The Hoxton, Shoreditch – our first hotel – found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and we’re bang in the middle of it, with 210 bedrooms, the Apartment, and two in-house restaurants – Hoxton Grill and Llama Inn. Hoxton Grill: An all-day American restaurant in Shoreditch, East London - complete with cosy leather booths – serving American-inspired fare, many a Hox classic, natural wine, banging cocktails and an unmissable Sunday Roast.

What you'll do...

• Ensuring the restaurant/bar area are H&S compliant for each shift
• Run the daily briefing for the restaurant/bar team
• Coordinating and running the reservations system
• Drafting Floor plan based on covers
• Supporting the Restaurant AGM and Restaurant GM with Food & Beverage stock; ordering, stock counts
• Support the Restaurant AGM on training of wine, food and beverage menus
• Cash handling and daily reporting of revenues as per hotel SOP’s
• Labour scheduling
• Responsible for the service on the floor and bar
• Responsible for the safe opening and closing of the restaurant
• Working with the culinary team on menus, service and product availability

What we're looking for...

• You are the person that knows everyone, and they all know you.
• Nothing is an issue for you - you know what our guests want even before they do.
• Someone who’s great at growing and nurturing long lasting relationships; people are naturally drawn to working with you.
• You understand hospitality, it’s in everything you do.
• You pay attention to the details and care about creating great work.
• You’re looking for a place where you can be you; no clones in suits here.
• Passionate about creating memorable experiences for others, be they guests or colleagues.
• You’re not precious. We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• You want to be part of a team that works hard, supports each other and has fun along the way..

What's in it for you...

• Competitive salary banding plus tronc
• 28 days holidays (inclusive of bank holidays), pension, and life insurance.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
• It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
• Treat yourself once in a while with lots of retail & hospitality perks through our partners
• Enjoy a free night at The Hoxton and a meal for two when you first start with us
• Goes without saying, but we’ll feed you during your shift
• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
• Lots of opportunity to progress and switch it up as part of a global family of brands
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
• Extra time off to volunteer with one of our partner charities
• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
• Enhanced family leave for when you’re expanding your family
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.