Banquet House Person | Full-Time

Discover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort.  Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences. 

From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!

What is in it for you:

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic life insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• 401(k) 
• One complimentary duty meal for all employees that work more than 6 hours per shift
• Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
• Wellness Offerings
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Engaging service, delicious cuisine and distinctive surroundings make every special event a truly memorable affair. Showcase your service and organization strengths as Banquet House Person, where your attention to detail, safety and quality will help “set the stage” for a successful group function.

Hourly rate: $23.31

What you will be doing:

• Set-up and breakdown of functions, including transporting equipment to/from storage via the Cushman cart
• Provide any service required by the guests on the banquet floor
• Maintain a clean and organized workplace
• Adhere to the State of Hawaii & Environmental Health Consultancy standards
• Organize time so all side work is completed according to shift demand
• Maintain proper usage of cleaning supplies and equipment; report any malfunctioning equipment
• Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
• Focus attention on guest needs, remaining calm and courteous at all times
• Checks all completed work assignments, including special projects, room cleanliness and set up accuracy
• Monitor and maintain front of house, heart of house and storage for organization and cleanliness
• Set up power sources as required for events (Spider Box, extension cords, power strips, etc.)
• Safely transport equipment and supplies to/from event via motorized company carts
• Communicates with incoming and outgoing lead or captain for necessary pass on information.
• Provide any service required by the guests on the banquet floor
• Organize time so all side work is completed according to shift demand
• Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
• Focus attention on guest needs, remaining calm and courteous at all times

Schedule:  Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel. 

Your experience and skills include:

• One year Banquet Food & Beverage experience
• Previous experience in luxury hotel environment desirable
• Must be able to speak, read, write and understand the English language.
• Requires good communication skills, both verbal and written.
• Must be able to read and write to facilitate the communication process.
• Must have ability to work independently and to prioritize or seek clarification in prioritizing work assignments.
• Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally.
• Must possess basic computational ability.

Your working environment:

• Must be able to lift and carry 75 lbs.
• Must be able to push and pull 100 lbs.
• Constant standing, walking and reaching
• Occasional lifting/carrying, pushing and pulling
• Occasional crouching, bending, stooping, and kneeling

Licenses or Certificates:         

• Valid Driver’s License required
• Clean Driver’s Abstract required

All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Visa Requirements:  Applicants must be legally eligible to work the United States

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Join our ‘ohana today:  Visit our website to learn more about living and working for Fairmont Hawai’i.  www.fairmonthawaiijobs.com

Why work for Accor?  Discover a world where life pulses with passion!​

Join the Accor Group, an ecosystem of over 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle places, that welcome you.  With us, your personality is valued, your opportunities for growth know no boundaries.  Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

Hospitality is a work of heart! #fairmontcareers #alwayskealani