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MERCURE LUCKNOW, Lucknow, India

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REF39554L

Talent & Culture Executive

Region

MEA SPAC

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Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.


Job Description

  • Communicate and support company policies & procedures to maintain high employee morale and motivation, and ensure an atmosphere of participative management.
  • Ensure optimum service through the effective communication of policies and procedures to all employees.
  • To recommend, implement, formulate and execute organizations policies, procedures, rules, regulations and programs for all the employees
  • To assist the Talent & Culture Manager in ensuring that the Personnel functions are carried out effectively and professionally, resulting in a highly motivated, flexible and multi skilled workforce.
  • Assist the Talent & Culture Manager to develop an annual and long-term Human Resources plan that identifies the organizations Human Resources agenda as a component of the organizations overall Strategic Plan.
  • Identify Talent & Culture Manager strategies and program requirements needed to maintain a progressive work culture in support of effective recruitment, development, and retention of the employees.
  • Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
  • Develop and maintain effective relationships with all the departments.
  • Promote and manage a positive and productive work environment by working with the management team to provide clear communication and fair and timely evaluations of the team.
  • Ensure compliance of employees with established procedures and practices.
  • Resolve employee’s issues and inquiries.
  • Provide a positive work environment by consistently facilitating open, two-way communication and resolving all employee relations issues in a timely manner.
  • Monitor employee turnover and react appropriately to improve retention.
  • Leadership skills that utilize persuasion and motivation to attain organizational  goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness;
  • Ability to accept responsibility;
  • Self confidence, motivation, drive and tenacity;

Qualifications

MBA in HR 


Additional Information

Total 1-2 Years of experience in Hotel.

La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et  favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.

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