Spa Treatment Supervisor

Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meeting space.  This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest running AAA Five Diamond Resorts in the America’s. The only thing missing is you!

The Well & Being Spa Treatment Supervisor as guided by the Spa Treatment Manager will establish, measure and maintain the luxury five-diamond standards of the spa experience and expectations of our internal and external guests.

• Maintain current knowledge of all spa services, pricings, offerings, schedules, specials and other services provided at the spa.
• Assist with provider schedule oversight and maximization
• Oversee weekly spa treatment room audits & inspections
• Assist with overseeing the proper training, implementation, and set up for all spa services at the spa.
• Assist with maintaining vendor relationships for the spa and will uphold brand standards for services, products, protocols, and retail support. 
• Assist with product supply inventory, ordering and receiving.
• Assist with coordinating and ensuring ongoing training, standardization of inventory and control procedures, quality control, site inspections, and future development according to the Spa Standard Operating Procedures.
• Assist with, training, and manage service providers to be accountable for their actions and to be conversant in the business objectives. 
• Perform both opening and closing MOD shifts as scheduled.
• Maintain a professional appearance at all times, adhering to departmental grooming standards and dress in full uniform constantly.
• Practice professionalism in every situation with management, guests, and employees treating each person with respect and integrity.
• Maintain positive guest relations at all times, including in-house guests, day guests, and telephone inquiries.
• Other tasks and duties assigned by Spa Treatment Manger

• 1-3 year previous experience in a Resort Spa is required
• Previous experience in a 5 Diamond Hotel is an asset
• Knowledge of Book4time and Microsoft office software is an asset.
• Effectively prioritize and execute tasks, demands and timelines
• Critical thinker and problem solver

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS