- Temps Complet
- CDI
- FAIRMONT
- Security
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Fairmont Royal York, Toronto, Canada
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REF38324H
Security Agent (Full-Time)
Region
Luxury & Lifestyle
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For over 95 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold – the property’s exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.
The Security Department is responsible for ensuring the overall safety and security of the hotel’s guests, employees, and hotel premises. They act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance. The Security Team ensures that any violation to law or hotel policy is investigated and duly addressed. The Security Team member responds equally to both guest and employee security and safety concerns.
- Ensuring security and safety of all property, guests and employees
- Regular floor patrols, cash counts and crowd control
- Providing excellent guest service
- Assisting in the orientation of new staff to hotel's security procedures
- Conducting security assessments to determine if hotel guests, employees and assets are properly protected
- Correcting and reporting of fire hazards, health and safety hazards
- Operating as a member of the Emergency Response Team
- Reporting and investigating occurrences of accidents, complaints, criminal activity, and crisis situations
- Responding to all alarms- perimeter door, local and hold-up
- Handling lost and found in conjunction with the Housekeeping Department
- Knowledge and application of Municipal, Provincial, and Federal statutes with attention to the Trespass to Property Act
- Key control involving departmental audits and maintenance of key records
- Maintaining computer records of all actions in a Daily Activity Report
- Reporting all violations of Tenant Agreements
Other duties as directed by the Director, Security Services and/or Supervisor, Security Services
The Security Department is responsible for ensuring the overall safety and security of the hotel’s guests, employees, and hotel premises. They act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance. The Security Team ensures that any violation to law or hotel policy is investigated and duly addressed. The Security Team member responds equally to both guest and employee security and safety concerns.
- Ensuring security and safety of all property, guests and employees.
- Regular floor patrols, cash counts and crowd control.
- Providing excellent guest service.
- Assisting in the orientation of new staff to hotel's security procedures.
- Conducting security assessments to determine if hotel guests, employees and assets are properly protected.
- Correcting and reporting of fire hazards, health and safety hazards.
- Operating as a member of the Emergency Response Team.
- Reporting and investigating occurrences of accidents, complaints, criminal activity, and crisis situations.
- Responding to all alarms- perimeter door, local and hold-up.
- Handling lost and found in conjunction with the Housekeeping Department
- Knowledge and application of Municipal, Provincial, and Federal statutes with attention to the Trespass to Property Act.
- Key control involving departmental audits and maintenance of key records.
- Maintaining computer records of all actions in a Daily Activity Report.
- Reporting all violations of Tenant Agreements.
Other duties as directed by the Director, Security Services and/or Supervisor, Security Services
Physical Aspects of Position include but are not limited to the following:
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 30 lbs
- Constant kneeling, pushing, pulling, lifting
- Frequent ascending or descending ladders, stairs and ramps
- Valid Ontario Security License
- Current First Aid and C.P.R. certificates
- Ontario Smart Service certificate
- Law and Security Diploma or equivalent post-secondary education would be an asset.
- Self-motivated individual who is animated and highly energetic with a sense of humor.
- Two years’ experience in security and safety of property and people, preferably in a hotel
- Excellent organization skills, written and oral communication skills.
- Computer knowledge of WordPerfect
- Ability to work with and learn security related technologies e.g. lock systems, camera systems.
- Ability to effectively work with others in critical stress or emergency situations e.g. fire alarms, first aid, supporting emergency personnel.
- High level of confidentiality when handling guest information.
Visa Requirements: Must provide proof of eligibility to work in Canada.
Job Perks & Benefits:
- Complimentary meal in our staff cafeteria each shift
- Exclusive discounts at Accor branded properties worldwide with our colleague benefit card
- Complimentary dry-cleaning services for your work attire
- Learning programs tailored to hone your skills and talents
- Opportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives, including our Sustainability Committee and Diversity, Equity & Inclusion (DEI) Committee
- Career advancement opportunities, with pathways to national and international promotions, the opportunities are limitless
- Access to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles)
#LI
Discover a world where life pulses with passion
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
LAISSEZ VOTRE PASSION S’EXPRIMER
Nous encourageons la créativité, l' excellence et l' esprit pionnier.
Nous interagissons les uns avec les autres et avec notre
environnement, pour créer un luxe riche de sens. Avec nous, vous
pouvez être fiers de faire partie d'une équipe globale ancrée dans les
initiatives durables et locales. En travaillant ensemble avec nos
communautés, nous vous donnerons les moyens d'avoir votre propre
impact significatif.
Laissez votre passion s’exprimer
Nous sommes fiers de promouvoir une hôtellerie sincère avec un zeste à la française, valorisant la passion, l'excellence et l'intelligence émotionnelle. Empreint d'une éthique engagée et promouvant un luxe durable, nous innovons et encourageons l'ouverture d'esprit et l'inclusivité. Nous encourageons les rencontres avec de nouveaux collaborateurs et des clients de tous horizons dans le but de créer ensemble une culture distincte.
Rejoignez-nous
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