Sales Manager - Corporate and Government

A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service. Selling a memorable experience in an authentic location is the essence of a Sales Managers, Corporate and Government role at Fairmont Hotels & Resorts. Your professionalism and knowledge of the Hotel will reflect positively in how you present the property. Building strong relationships will create a bond, ensuring your clients will always stay with Fairmont Hotels & Resorts.

Reporting to the Director of Sales the Sales Manager, Corporate and Government will exceed our Guests’ expectations in planning and executing each event while ensuring the best return value for the hotel. Responsibilities and essential job functions include but are not limited to the following:

Technical

• Develop and maintain a working knowledge of Fairmont Hotels 
• Position Fairmont Dubai as the Six Simple Standards leader
• Deliver the Fairmont Service Promise core beliefs and Occupational Health and Safety policies.
• Develop and maintain close working relationships with all accounts to ensure that client expectations are exceeded.
• Maintain, acquire and develop new and existing accounts to increase “The Groups” market share through research, telesales, existing databases etc.
• Explore business opportunities and convert them into room nights and revenue.
• Remain up to date with regional and international developments and convert these into sales opportunities for “The Group”.
• Acquire and maintain a working knowledge and market intelligence of competition portfolio.
• Oversee the preparation and distribution of sales communication plans associated with the launch of any new brands or products within Fairmont Hotels and Resorts.
• Collate, send and follow up proposals, contracts and credit agreements.
• Check that all content produced by any of the Sales Team, internally or externally, is always in keeping with Fairmont standards of procedure, best practice and company policy.
• Prepare weekly, monthly, quarterly and annual reports highlighting particular performance issues with accounts or markets, suggesting analysis and proposed remedial actions.
• Work with The Group management team to develop and implement strategic and tactical sales plans across “The Group’s” portfolio and all market areas.
• Actively manage personal and teams Sales Activity targets.
• Oversee the preparation of sales promotions and broadcasts and actively follow up sales opportunities.
• Organization, participation and agreed follow up will be required for exhibitions, road-shows, business trips, workshops/training courses, site inspections and client events.
• Maintain and grow all company loyalty programs.

Corporate Behaviors

• Use clear communication across all channels and all aspects of work.
• Ensure the highest standards of professionalism and courtesy is extended to colleagues and partners at all times.
• Provide assistance to colleagues with any other duties when requested or when necessary.
• Adhere to standards of performance, best practice and all company policies.
• Actively practice and promote good time management and organization skills.
• Ensure that deadlines are always adhered to.
• Always thoroughly prepare for engagements, both internal and external, and represent Fairmont Hotels and Resorts in a professional manner.
• Adherence to grooming standards to ensure a professional corporate image is maintained

• University/College degree in a related discipline preferred
• Minimum of 3 years experience in hotel sales. Additional experience in the hospitality industry an asset
• Good understanding of luxury market
• Good understanding of all hotel departments particularly housekeeping, front office, banquets and kitchen
• Must have strong interpersonal skills with attention to detail. Organization a must
• Strong written and verbal communication skills
• A team player with a positive attitude
• Ability to handle multiple tasks simultaneously
• Must be results oriented, with a need to succeed
• Must be organized and ability to work and follow systems and procedures
• Must be adaptable to change of strategy, ideas, systems etc.
• Strong administrative ability
• Self-motivated, creative, confident, and highly energetic personality 

Visa Requirements:

Please note that you must be eligible to live and work in the United Arab Emirates. We will assist successful applicants with the visa process and provide flights and accommodation.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

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